Customer Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend FireSense to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with FireSense?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. Which of the following words would you use to describe our products? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Question Title

* 4. How responsive have we been to your questions or concerns about our products?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 5. How long have you been a customer of our company?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

Question Title

* 6. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Why?

Question Title

* 7. Do you have any other comments, questions, or concerns?
E.g. suggestions, product requests, staff feedback, how can we improve, etc?

Question Title

* 8. Contact Information? (Optional)

Name

Company

Email Address

Phone Number

Question Title

* 9. Would you like us to contact you regarding your answers?

Yes

If yes, please state your name and best contact number if not already stated above

Customer Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend FireSense to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with FireSense?

Question Title

* 3. Which of the following words would you use to describe our products? Select all that apply.

Question Title

* 4. How responsive have we been to your questions or concerns about our products?

Question Title

* 5. How long have you been a customer of our company?

Question Title

* 6. How likely are you to purchase any of our products again?

Question Title

* 7. Do you have any other comments, questions, or concerns? E.g. suggestions, product requests, staff feedback, how can we improve, etc?

Question Title

* 8. Contact Information? (Optional)

Question Title

* 9. Would you like us to contact you regarding your answers?

* 7. Do you have any other comments, questions, or concerns?
E.g. suggestions, product requests, staff feedback, how can we improve, etc?