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Understanding how KM works in other sectors
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Understanding lawyers better, to work with them more effectively
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Trial, test, learn - iterative improvements
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Understanding how clients see KM in law firms
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KM theory and practice - basics
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KM theory and practice - hot current topics
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Improving communication, in particular with the C-Suite/Executive Board
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Understanding how KM teams/hierarchies/roles work
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Presentations from IT suppliers
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Intranet design
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Search and/or know how databases
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Extranets and KM for clients
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Presentation skills
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Report writing skills
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Change management
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Social media for knowledge sharing
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Social media for marketing
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Topics relating to learning and training
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Innovation and creativity
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Developing business cases
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New ideas for understanding customer engagement/feedback
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Developing KM strategies (departmental and whole firm)
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Measuring return on investment
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Reward and recognition schemes
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Personal Knowledge Management and Snowden's theories
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Improving sharing of tacit knowledge
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Improving knowledge sharing through formalised conversations
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Knowledge-based marketing
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Leadership
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Process (Lean, Kaizen, 6 sigma or similar)
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Project Management/LPM
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Effecting cultural changes/working with different organisations' cultures
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Using LinkedIn/Twitter/blogs
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Impact of cloud computing
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Automated document assembly
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Process mapping
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Knowledge mapping
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Artifical intelligence
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