2025 CFS Self-Directed Supports Fiscal Intermediary Satisfaction Survey

1.How do you rate our timeliness of processing invoices and other reimbursement item requests?
2.How do you rate the communication when onboarding new hires?
3.How do you rate FI Program Managers responsiveness to your questions and/or concerns?
4.How do you rate the quality of our trainings (video library, newsletters, guidance documents etc)?
5.How do you rate the ease of use of our CFS Self-Directed Supports webpage?
6.How do you rate the ease of use of our software system Evero?
7.Overall, how do you feel CFS is performing in terms of supporting you to Self-Direct services and supports?
8.Please share with us feedback that can help us to continue to make improvements.