The Texas Association of Counties (TAC) wants to hear about what your county needs and the challenges it faces. Complete this survey by Oct. 30, 2020, to let TAC Membership Services know what else it can do for you. While not all suggestions will be able to be implemented, your insight is valuable as it will allow TAC to consider your unique perspective as it plans for the future of its services designed to benefit counties.

Questions or feedback? Contact TAC Membership Services at TACMembership@county.org or (800) 456-5974.

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* 1. What is your name?

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* 4. Who handles your county's information technology (IT) tasks? (E.g., computer troubleshooting, cybersecurity)

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* 5a. Let us know whether your county or department uses these services, and whether it's interested in exploring other solutions that TAC could possibly provide.

  We have a solution in place, which we want to keep. We have a solution in place, but we are interested in other options. We do not have a solution in place and we are interested in obtaining one. We do not have a solution in place and we are not interested in obtaining one. Unsure or N/A
Accessibility auditing of physical site
Archiving (e.g., county social media posts, commissioners court meeting minutes)
Disaster & emergency management planning
Finance consulting services
Grant consulting services (e.g., assistance identifying grants, drafting grant proposals)
Human resources consulting services
Mass communications platform for reaching constituents

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* 5b. (Continued) Let us know whether your county or department uses these services, and whether it's interested in exploring other solutions that TAC could possibly provide.

  We have a solution in place, which we want to keep. We have a solution in place, but we are interested in other options. We do not have a solution in place and we are interested in obtaining one. We do not have a solution in place and we are not interested in obtaining one. Unsure or N/A
Networking opportunities with fellow county officials/staff
Printing & mail services
Project management services
Resource acquisition (e.g., assistance identifying nearby skilled personnel or equipment for temporary use)
Social media management (e.g., posting to county Facebook account)
Strategic planning services
Team building resources and meetings

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* 6a. Let us know whether your county or department uses these technology-related services, and whether it's interested in exploring other solutions that TAC could possibly provide.

  We have a solution in place, which we want to keep. We have a solution in place, but we are interested in other options. We do not have a solution in place and we are interested in obtaining one. We do not have a solution in place and we are not interested in obtaining one. Unsure or N/A
Cybersecurity auditing (e.g., analyzing & reporting on county's level of security and recommended improvements)
Cloud-based storage
Evaluation of website for accessibility, required postings, etc.
Email service
Contracted IT support/resources
Document management system

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* 6b. (Continued) Let us know whether your county or department uses these technology-related services, and whether it's interested in exploring other solutions that TAC could possibly provide.

  We have a solution in place, which we want to keep. We have a solution in place, but we are interested in other options. We do not have a solution in place and we are interested in obtaining one. We do not have a solution in place and we are not interested in obtaining one. Unsure or N/A
Ticketing system for tracking internal support (e.g., system for staff to request support from county's IT team & track progress)
Server hosting
Website hosting
Telephone or VoIP System Management
Intranet sites for county employees
Phishing simulations

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* 7. What kind of training would your county or department purchase for its staff? Please select as many as apply.

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* 8. What types of software would your county or department be interested in purchasing? Please select as many as apply.

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* 9. Generally, what factors are the most important when selecting a service vendor or program? Please select as many as apply.

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* 10. What additional services or resources could TAC provide to benefit your county?

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