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The Lexington-Fayette County Health Department is driven though community engagement and we want to hear from you. This survey will help us see what we are doing well so we can keep it up, but to also see where we can improve. Your participation is anonymous.  

Why should you participate?  This is your opportunity to be heard. We encourage your open and honest feedback. Your participation in this survey is key to our ability to examine our strengths and weaknesses, and to be an engaged workplace. Use this opportunity to provide us with your input. 

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* 1. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305)

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* 2. Please select the service(s) received:

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* 3. Overall, how would you rate your satisfaction with the service(s) you received?

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* 4. Please rate your level of agreement with the following statements:

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree
I received the information and/or services that I needed.
I was served in a timely manner.
I was treated with courtesy and respect.
Staff were friendly and polite.

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* 5. How do you maintain current on LFCHD services? (Please select all that apply)

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* 6. If applicable, please help us understand your opinion on the following:

  Yes No
The building appears clean and tidy.
The facility was easy to locate.
Office hours met my needs.
Services offered met my needs.

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* 7. Would you recommend the LFCHD to family and friends?

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* 8. What public health services would you like the LFCHD provide that are not listed in question 2?

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* 9. If you would like to provide additional comments and/or recognize a health department employee for a job well done, please leave your message in the box below:

If you have questions about the survey, please contact the Compliance and Projects Officer at Compliance.LFCHD@ky.gov or by dialing 859-288-2257.

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