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* 1. Overall, how satisfied or dissatisfied are you with the service provided by the Lake Don Pedro CSD?

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* 2. Which of the following words would you use to describe our water service? Select all that apply.

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* 3. How well do our services meet your needs?

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* 4. How would you rate the quality of water delivered?

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* 6. What has been your experience with the office customer service staff?

  Excellent Good Fair Poor Horrible
During a visit to the office
On the telephone
I have never had direct contact with customer service staff but I feel it is

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* 7. What has been your experience with CSD field staff?

  Excellent Good Fair Poor Horrible
In general in public
When responding to your service call
I have never had direct contact with them but I feel it is

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* 8. What has been your experience with the CSD Board of Directors?  Do you agree with the following statements?

  Strongly Agree Mostly Agree Neutral Mostly Disagree Completely Disagree
The District Board has done a good job in the past with handling CSD affairs
The District Board is doing a better, or good job now with handling CSD affairs
The Board is accessible to the public
The Board communicates well with the public
I have not interacted with the Board
I would like to learn more about interacting with the Board

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* 9. Please let us know the best way for the CSD to get information to YOU?

  Excellent Good Acceptable Fair Poor Horrible
Send me an email
Give me a phone call
Local radio stations
Local newspaper
Newsletters or flyers in my mail
A posting on a community bulleting board just for the CSD

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* 10. Your input is very important to us. What is the most convenient way for you to provide input to the CSD on important issues??

  Excellent Good Fair Poor Horrible
I will attend a Board of Directors meeting and give my opinion
Using email
US Mail
I like to call the office and speak to someone
I would use a 24 hour call-in phone line with voicemail
I like to come into the office and give my input

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* 11. If you would like to be contacted about critical water supply or water service issues, or other matters related to the service we provide you, please provide your contact information below:

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* 12. Do you have any other suggestions, questions, or concerns regarding the CSD?

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