National Accounts Weekly Survey

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* 1. What impact will the Covid-19 pandemic have on your company’s overall performance in 2020 compared to your initial forecast?

Over 100% of plan

Around 100% of plan

Around 75-90% of plan

Around 50-75% of plan

Less than 50% of plan

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* 2. Which of the following is of most concern to you as the healthcare market moves back into operation?

Decreased access to IDNs

Reduced volumes

Unwillingness of IDNs to consider new projects, ideas & innovations

IDNs focused mainly on Covid-19 and essential services

Other (please specify)

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* 3. Has your organization had any furloughs or layoffs?

Yes

No

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* 4. If yes, was it in National Accounts?

Yes

No

N/A

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* 5. How will you manage things differently going forward in respect to your interactions with Supply Chain Leaders?

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* 6. How have you been able to stay relevant and add value to your customers during Covid-19?

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* 7. How do you view your relationship with GPOs on a scale from 1-10?

1- Transactional

2

3

4

5

6

7

8

9

10-Strategic

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* 8. How have you maximized your relationship with the GPOs?

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* 9. Any specific areas of learning or improvement with GPOs that you would like to share?