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Customer Satisfaction Survey
Listening to customers has always been important to us. Your feedback will help us better serve people like you!
1.
How long have you been a customer of Port Pirie Bus Service?
Less than six months
Six months to a year
1 - 2 years
More than 2 years
I am not a customer
2.
Which of the following services Port Pirie Bus Service have you used before? (Please select all that apply.)
Port Pirie Town Bus
Port Pirie Town School Buses
Assisted Access Service
Port Augusta Town Buses
Port Augusta Town School Buses
Upper North Passenger Service
Upper North Medical Bus
None of the above
Other (please specify)
3.
Overall, how satisfied are you with Port Pirie Bus Service?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not satisfied at all
4.
How well does our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How would you rate the quality of our products?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How would you rate the value for money of our products?
Excellent
Above average
Average
Below average
Poor
7.
How responsive have we been to your questions or concerns?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
8.
How likely are you to use our services again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
Do you have any other comments, questions, or concerns?