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* 1. Operation Threshold is open at times that are convenient for my family.

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* 2. When would you prefer to come to one of our offices for an appointment? Select one:

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* 3. I was helped in a timely manner

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* 4. I am very satisfied with the assistance I received.

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* 5. The Community Action Agency staff I interacted with were friendly and helpful.

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* 6. I was informed about other agency or community services that could help me with my needs.

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* 7. Overall, I had a positive experience when I received services.

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* 8. I would refer a family member or friend to Operation Threshold.

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* 9. I would be more likely to apply for crisis assistance (LIHEAP, etc.) if a special application event was held on a Saturday.

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