Harbor Transit Public Comment Survey: Fare Reinstatement
1.
What is your age?
13-18
19-24
25-34
35-44
45-54
55-64
65-74
75+
2.
What is your preferred language?
English
Spanish
Other
3.
What is your ethnicity?
Hispanic or Latino or Spanish Origin
Not Hispanic or Latino or Spanish Origin
Prefer not to say
4.
What is your race?
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Multiracial
Prefer not to say
5.
What is your gender?
Woman
Man
Genderqueer or non-binary
Agender
Prefer not to say
6.
What is your zip code?
7.
What is your employment status?
Working full-time or part-time
Full-time or part-time student
Looking after family members
Not working
Retired
Other
Prefer not to say
8.
Do you currently use Harbor Transit or have you used us in the past 12 months?
NO - I have not used Harbor Transit in the past 12 months.
YES - I have ridden Harbor Transit in the past 12 months.
9.
Overall, how satisfied are you with current Harbor Transit service?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
10.
When you ride Harbor Transit, what is the primary purpose of your trip?
Commute to/from work
School
Entertainment or community events
Visit friends or family
Shopping
Medical/Dental or other social services
Childcare
11.
Do you have any long-term physical or mental disabilities which affect your use of Harbor Transit’s service?
No
Yes
Mobility impairment
Mental health condition
Respiratory problems
Serious long term illness
Hearing impairment
Visual impairment
Learning disability
Prefer not to say
Other (please specify)
12.
How often do you ride Harbor Transit?
Every day
A few times a week
About once a week
A few times a month
Once a month
Less than once a month
13.
On a scale of 1-5, how satisfied are you with existing public transportation options in Northwest Ottawa County?
1 – Very dissatisfied
2 – Dissatisfied
3 – Unsure
4 – Satisfied
5 – Very satisfied
14.
If you don’t currently use public transportation in the Northwest Ottawa County area, what are some of the reasons why? (select all that apply)
The pickup locations are not convenient for me
The wait time for a ride is not convenient for me
The travel times are too long
I don’t feel comfortable using public transportation following the COVID-19 pandemic
I live or work outside of Harbor Transit's service area
The service needs earlier or later hours
Other (please specify)
15.
If made available, how likely is it that you would use an app on your phone to schedule a ride?
Very likely
Likely
Unsure
Unlikely
Very Unlikely
16.
If made available, how likely is it that you would use an app on your phone to pay for transit?
Very likely
Likely
Unsure
Unlikely
Very Unlikely
17.
What is your opinion on the proposed reinstatement of fares at Harbor Transit?
Strongly Approve
Approve
Unsure
Disapprove
Strongly Disapprove
18.
How likely are you to continue using Harbor Transit if the proposed fare reinstatement is approved?
Very likely
Likely
Unsure
Unlikely
Very unlikely
19.
Do you have any additional comments about proposed fare reinstatement? How would these potential changes impact you, if at all?
Current Progress,
0 of 19 answered