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Client Satisfaction Questionnaire
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*
1.
Treatment Provider(s) Name(s):
(Required.)
Clinician/Counselor
CBRS/PSR
Peer Support Specialist
Family Support Specialist
Medication Manager
Substance Abuse Clinician/Counselor
Case Manager
*
2.
What service(s) did you receive?
(Required.)
Counseling
Substance Use Treatment
CBRS/PSR
Peer Support
Family Support
Case Management
Medication Management
*
3.
I was treated with courtesy by the front desk staff.
(Required.)
Completely Disagree
Disagree
Neither Agree/Disagree
Agree
Completely Agree
N/A
Completely Disagree
Disagree
Neither Agree/Disagree
Agree
Completely Agree
N/A
Comment
*
4.
I was treated respectfully by my provider(s).
(Required.)
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Clinician/Counselor
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
CBRS/PSR Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Peer Support Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Family Support Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Case Manager
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Medication Provider
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Substance Abuse Clinician/Counselor
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Comment
*
5.
My treatment provider(s) helped me with my concerns.
(Required.)
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Clinician/Counselor
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
CBRS/PSR Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Peer Support Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Family Support Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Case Manager
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Medication Provider
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Substance Abuse Clinician/Counselor
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Comment
*
6.
I would recommend my treatment provider(s) to others.
(Required.)
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Clinician/Counselor
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
CBRS/PSR Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Peer Support Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Family Support Specialist
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Case Manager
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Medication Provider
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Substance Abuse Clinician/Counselor
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Comment
*
7.
The service(s) I received helped me.
(Required.)
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Counseling
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
CBRS/PSR
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Peer Support
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Family Support
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Case Management
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Medication Management
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Substance Abuse Treatment
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Comment
8.
Overall, I was satisfied with the service(s) I received at LIFE Counseling Center.
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Comment
9.
I would recommend LIFE Counseling Center to others.
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Strongly Disagree
Disagree
Neither Agree/Disagree
Agree
Strongly Agree
N/A
Comment
10.
Please indicate which best describes you.
Client
Parent
Guardian
Other