Food, Medical, and Financial Assistance Survey Question Title * 1. Overall, are you satisfied with the services you receive from the food, medical, and financial assistance office? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied Question Title * 2. Do staff treat you with courtesy and respect? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied Question Title * 3. When you contact the benefits office, are the workers knowledgeable about program rules and regulations? Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 4. Can you access our services (office and phone) at convenient times? Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 5. If you somewhat disagree or strongly disagree with the previous question, what times/days would be more convenient for you? Question Title * 6. Why did you contact us? To apply for benefits To change or continue benefits To check the status of your case To receive general information about our programs To find resources in the community I am a community provider (i.e. Doctor's office, County agency, Non-profit) Other (please specify) Question Title * 7. How did you contact our office? Email Telephone Walk in - Fort Collins office Walk in - Loveland office Walk in - Estes Park office Mail Other (please specify) Question Title * 8. What program did you contact us about? Food Assistance (SNAP) Medical Assistance (Medicaid, Medicare Savings Program) Cash/Financial Assistance (TANF, AND, OAP) Long Term Care Services Options for Long Term Care LEAP (Low-Income Energy Assistance Program) CCAP (Colorado Childcare Assistance Program) Other (please specify) Question Title * 9. What did we do really well? Question Title * 10. What suggestions do you have for improving our services? 100% of survey complete. Done