1. Feedback

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100% of survey complete.
We would like to hear from you. Please take this survey, it will only take a few minutes. Help us serve you better.

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* 1. How old are you?

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* 2. Where do you live?

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* 3. Are you currently;

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* 4. What is your highest education level;

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* 5. Do you have a Bank account?
If no, please press 'submit'

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* 6. What do you use your account for the most?

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* 7. Which of these do you use to transact the most?

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* 8. Which of the following bank is the bank of your choice?

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* 9. When you think about the favorite bank you identified earlier, what do use/need the most?

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* 10. Are you a Stanbic Bank Customer? If yes, please continue. If not, press ‘submit’

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* 11. What do you find most important to you from Stanbic Bank?

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* 12. Which product or service works best for you?

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* 13. What kind of information would you like to get from us?

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* 14. What do you like about Stanbic Bank?

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* 15. Where would you like the Bank to improve?

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* 16. Have you borrowed before?

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* 17. What do you consider before you borrow?

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* 18. How many times have you borrowed before?

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* 19. How much do usually borrow?

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* 20. When do you usually require money?

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* 21. Which of the following would you get a loan to pay for?

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* 22. What do you like about our loan products?

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* 23. What is your preferred Turnaround Time (TAT) for accessing a loan?

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* 24. Is there anything else you want Stanbic Bank to improve?

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