1=Poor     3=Satisfactory     5=Excellent

Question Title

* 1. Was the 9-1-1 phone call handled in a professional and courteous manner?

Question Title

* 2. Was the response to your emergency timely?

Question Title

* 3. Did the firefighters conduct themselves professionally?

Question Title

* 4. Did the firefighters adequately explain their actions during your care and treatment?

Question Title

* 5. Were the firefighters considerate of your privacy, emotional state, family situation, property, etc?

Question Title

* 6. Were you pleased with the services you received from Spokane Valley Fire Department?

Question Title

* 7. Did the private ambulance service give you compassionate and quality care?

Question Title

* 8. What can we do to improve our service to you?

Question Title

* 9. Optional Information

Question Title

* 10. Would you like SVFD to contact you regarding this survey?

T