Mariners Point Survey

In our constant pursuit to improve our facility and the golf experience for you, we would very much appreciate it if you took a few minutes to fill out this survey. By knowing a little more about you and your suggestions, we can strive to make Mariners Point a better place to play and enjoy the great game of golf. Thanks so much!

Mariners Point thanks you in advance for your time and effort in filling out this survey and as a token of appreciation you will receive an email with a pincode redeemable for a bucket of 35 range balls. Carefully type your email address where requested at the end of this survey.

	Gender	Age	Handicap index	How often do you visit Mariners Point each month?
Pick one	Pick one Gender menu	Pick one Age menu	Pick one Handicap index menu	Pick one How often do you visit Mariners Point each month? menu

Gender

Age

Handicap index

How often do you visit Mariners Point each month?

Pick one

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Understanding your golfing needs	Understanding your golfing needs Excellent	Understanding your golfing needs Good	Understanding your golfing needs Adequate	Understanding your golfing needs Poor	Understanding your golfing needs Unacceptable	Understanding your golfing needs N/A
Providing golf facilities and services	Providing golf facilities and services Excellent	Providing golf facilities and services Good	Providing golf facilities and services Adequate	Providing golf facilities and services Poor	Providing golf facilities and services Unacceptable	Providing golf facilities and services N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Providing golf instruction	Providing golf instruction Excellent	Providing golf instruction Good	Providing golf instruction Adequate	Providing golf instruction Poor	Providing golf instruction Unacceptable	Providing golf instruction N/A
Providing junior programs	Providing junior programs Excellent	Providing junior programs Good	Providing junior programs Adequate	Providing junior programs Poor	Providing junior programs Unacceptable	Providing junior programs N/A
Responsive customer service	Responsive customer service Excellent	Responsive customer service Good	Responsive customer service Adequate	Responsive customer service Poor	Responsive customer service Unacceptable	Responsive customer service N/A

Excellent

Good

Adequate

Poor

Unacceptable

N/A

Understanding your golfing needs

Understanding your golfing needs Excellent

Understanding your golfing needs Good

Understanding your golfing needs Adequate

Understanding your golfing needs Poor

Understanding your golfing needs Unacceptable

Understanding your golfing needs N/A

Providing golf facilities and services

Providing golf facilities and services Excellent

Providing golf facilities and services Good

Providing golf facilities and services Adequate

Providing golf facilities and services Poor

Providing golf facilities and services Unacceptable

Providing golf facilities and services N/A

Providing value for money

Providing value for money Excellent

Providing value for money Good

Providing value for money Adequate

Providing value for money Poor

Providing value for money Unacceptable

Providing value for money N/A

Providing golf instruction

Providing golf instruction Excellent

Providing golf instruction Good

Providing golf instruction Adequate

Providing golf instruction Poor

Providing golf instruction Unacceptable

Providing golf instruction N/A

Providing junior programs

Providing junior programs Excellent

Providing junior programs Good

Providing junior programs Adequate

Providing junior programs Poor

Providing junior programs Unacceptable

Providing junior programs N/A

Responsive customer service

Responsive customer service Excellent

Responsive customer service Good

Responsive customer service Adequate

Responsive customer service Poor

Responsive customer service Unacceptable

Responsive customer service N/A

	Excellent	Good	Fair	Poor	N/A
Quality of range balls	Quality of range balls Excellent	Quality of range balls Good	Quality of range balls Fair	Quality of range balls Poor	Quality of range balls N/A
Quality of mats	Quality of mats Excellent	Quality of mats Good	Quality of mats Fair	Quality of mats Poor	Quality of mats N/A
Power Tees	Power Tees Excellent	Power Tees Good	Power Tees Fair	Power Tees Poor	Power Tees N/A
Landing areas and targets	Landing areas and targets Excellent	Landing areas and targets Good	Landing areas and targets Fair	Landing areas and targets Poor	Landing areas and targets N/A
Value for price of buckets	Value for price of buckets Excellent	Value for price of buckets Good	Value for price of buckets Fair	Value for price of buckets Poor	Value for price of buckets N/A
Optional grass tee stalls	Optional grass tee stalls Excellent	Optional grass tee stalls Good	Optional grass tee stalls Fair	Optional grass tee stalls Poor	Optional grass tee stalls N/A

Excellent

Good

Fair

Poor

N/A

Quality of range balls

Quality of range balls Excellent

Quality of range balls Good

Quality of range balls Fair

Quality of range balls Poor

Quality of range balls N/A

Quality of mats

Quality of mats Excellent

Quality of mats Good

Quality of mats Fair

Quality of mats Poor

Quality of mats N/A

Power Tees

Power Tees Excellent

Power Tees Good

Power Tees Fair

Power Tees Poor

Power Tees N/A

Landing areas and targets

Landing areas and targets Excellent

Landing areas and targets Good

Landing areas and targets Fair

Landing areas and targets Poor

Landing areas and targets N/A

Value for price of buckets

Value for price of buckets Excellent

Value for price of buckets Good

Value for price of buckets Fair

Value for price of buckets Poor

Value for price of buckets N/A

Optional grass tee stalls

Optional grass tee stalls Excellent

Optional grass tee stalls Good

Optional grass tee stalls Fair

Optional grass tee stalls Poor

Optional grass tee stalls N/A

	Excellent	Good	Fair	Poor	N/A
Condition of tees	Condition of tees Excellent	Condition of tees Good	Condition of tees Fair	Condition of tees Poor	Condition of tees N/A
Condition of fairways	Condition of fairways Excellent	Condition of fairways Good	Condition of fairways Fair	Condition of fairways Poor	Condition of fairways N/A
Condition of greens	Condition of greens Excellent	Condition of greens Good	Condition of greens Fair	Condition of greens Poor	Condition of greens N/A
Speed of play	Speed of play Excellent	Speed of play Good	Speed of play Fair	Speed of play Poor	Speed of play N/A
Value for price	Value for price Excellent	Value for price Good	Value for price Fair	Value for price Poor	Value for price N/A

Excellent

Good

Fair

Poor

N/A

Condition of tees

Condition of tees Excellent

Condition of tees Good

Condition of tees Fair

Condition of tees Poor

Condition of tees N/A

Condition of fairways

Condition of fairways Excellent

Condition of fairways Good

Condition of fairways Fair

Condition of fairways Poor

Condition of fairways N/A

Condition of greens

Condition of greens Excellent

Condition of greens Good

Condition of greens Fair

Condition of greens Poor

Condition of greens N/A

Speed of play

Speed of play Excellent

Speed of play Good

Speed of play Fair

Speed of play Poor

Speed of play N/A

Value for price

Value for price Excellent

Value for price Good

Value for price Fair

Value for price Poor

Value for price N/A

	Excellent	Good	Fair	Poor	N/A
Variety of practice areas	Variety of practice areas Excellent	Variety of practice areas Good	Variety of practice areas Fair	Variety of practice areas Poor	Variety of practice areas N/A
Condition of practice areas	Condition of practice areas Excellent	Condition of practice areas Good	Condition of practice areas Fair	Condition of practice areas Poor	Condition of practice areas N/A
Value for price	Value for price Excellent	Value for price Good	Value for price Fair	Value for price Poor	Value for price N/A

Excellent

Good

Fair

Poor

N/A

Variety of practice areas

Variety of practice areas Excellent

Variety of practice areas Good

Variety of practice areas Fair

Variety of practice areas Poor

Variety of practice areas N/A

Condition of practice areas

Condition of practice areas Excellent

Condition of practice areas Good

Condition of practice areas Fair

Condition of practice areas Poor

Condition of practice areas N/A

Value for price

Value for price Excellent

Value for price Good

Value for price Fair

Value for price Poor

Value for price N/A

	Excellent	Good	Fair	Poor	N/A
Friendly greeting	Friendly greeting Excellent	Friendly greeting Good	Friendly greeting Fair	Friendly greeting Poor	Friendly greeting N/A
Prompt service	Prompt service Excellent	Prompt service Good	Prompt service Fair	Prompt service Poor	Prompt service N/A
Knowledgable and accurate service	Knowledgable and accurate service Excellent	Knowledgable and accurate service Good	Knowledgable and accurate service Fair	Knowledgable and accurate service Poor	Knowledgable and accurate service N/A
Signage and information	Signage and information Excellent	Signage and information Good	Signage and information Fair	Signage and information Poor	Signage and information N/A

Excellent

Good

Fair

Poor

N/A

Friendly greeting

Friendly greeting Excellent

Friendly greeting Good

Friendly greeting Fair

Friendly greeting Poor

Friendly greeting N/A

Prompt service

Prompt service Excellent

Prompt service Good

Prompt service Fair

Prompt service Poor

Prompt service N/A

Knowledgable and accurate service

Knowledgable and accurate service Excellent

Knowledgable and accurate service Good

Knowledgable and accurate service Fair

Knowledgable and accurate service Poor

Knowledgable and accurate service N/A

Signage and information

Signage and information Excellent

Signage and information Good

Signage and information Fair

Signage and information Poor

Signage and information N/A

	Excellent	Good	Fair	Poor	N/A
Quality of instruction	Quality of instruction Excellent	Quality of instruction Good	Quality of instruction Fair	Quality of instruction Poor	Quality of instruction N/A
Variety of instructional formats (private, group)	Variety of instructional formats (private, group) Excellent	Variety of instructional formats (private, group) Good	Variety of instructional formats (private, group) Fair	Variety of instructional formats (private, group) Poor	Variety of instructional formats (private, group) N/A
Quality of junior golf program	Quality of junior golf program Excellent	Quality of junior golf program Good	Quality of junior golf program Fair	Quality of junior golf program Poor	Quality of junior golf program N/A
Pricing of golf instruction	Pricing of golf instruction Excellent	Pricing of golf instruction Good	Pricing of golf instruction Fair	Pricing of golf instruction Poor	Pricing of golf instruction N/A
Ease of scheduling	Ease of scheduling Excellent	Ease of scheduling Good	Ease of scheduling Fair	Ease of scheduling Poor	Ease of scheduling N/A

Excellent

Good

Fair

Poor

N/A

Quality of instruction

Quality of instruction Excellent

Quality of instruction Good

Quality of instruction Fair

Quality of instruction Poor

Quality of instruction N/A

Variety of instructional formats (private, group)

Variety of instructional formats (private, group) Excellent

Variety of instructional formats (private, group) Good

Variety of instructional formats (private, group) Fair

Variety of instructional formats (private, group) Poor

Variety of instructional formats (private, group) N/A

Quality of junior golf program

Quality of junior golf program Excellent

Quality of junior golf program Good

Quality of junior golf program Fair

Quality of junior golf program Poor

Quality of junior golf program N/A

Pricing of golf instruction

Pricing of golf instruction Excellent

Pricing of golf instruction Good

Pricing of golf instruction Fair

Pricing of golf instruction Poor

Pricing of golf instruction N/A

Ease of scheduling

Ease of scheduling Excellent

Ease of scheduling Good

Ease of scheduling Fair

Ease of scheduling Poor

Ease of scheduling N/A

Mariners Point Survey

1. How Are We Doing?

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* 1. Tell us about yourself!

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* 2. Why do you most often visit Mariners Point?

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* 3. Please rate the following aspects of our facility.

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* 4. Do you have a range card?

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* 5. How would you rate the quality of your experience on the driving range?

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* 6. How would you rate your experience on the nine hole golf course?

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* 7. How would you rate your experience on short game practice area?

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* 8. How would you rank the customer service in the Pro Shop?

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* 9. How would you rank the golf instruction at Mariners Point?

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* 10. We would welcome your suggestions for improvements or other comments.