This is a client feedback survey for parties to a mediation under the Farm Debt Mediation Act 1994 (NSW). 
Completed surveys help the NSW Rural Assistance Authority to improve its delivery of farm debt mediation in NSW.
Your comments will be treated with the utmost confidence.
The survey is estimated to take about 9 minutes to complete.
Thank you for taking the time to complete the  survey. 
Your responses will be taken into account to improve the administration of the Act.

* 1. Your particulars

* 2. Name of the other party or parties to the mediation

* 5. Would you recommend mediation to others to assist them in resolving a dispute?

* 6. Were you given adequate opportunity to have your say and express your point of view at the mediation?

* 7. Was your adviser very helpful during the mediation session?

* 8. If you had legal representation, was your legal representative very helpful during the mediation session?

* 9. Did your adviser do most of the talking? If so were you happy with this?

* 10. Was the mediator neutral (i.e. did not take sides) during the mediation session?

* 11. Did the mediator allow you and your adviser/s enough opportunities to say what you wanted face to face with the other party?

* 12. How would you rate the performance of the mediator on a scale of 1 to 10, with 10 being best.

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i We adjusted the number you entered based on the slider’s scale.

* 13. What aspect of the mediation session did you find to be the most helpful?

* 14. What aspect of the mediation session did you find the least helpful?

* 15. In what ways do you think the mediation session could be improved?

* 16. What benefits do you think you have gained from mediation?

* 17. If you reached an agreement, what do you think of that agreement?

* 18. What costs have you incurred in coming to mediation? (e.g. your share of the cost of the mediator, your travel & accommodation, costs of preparation, cost of any adviser, and the total cost  as a $ amount)

* 19. Do you have any other comments? Please be frank.

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