Skip to content

2026 Customer Satisfaction Survey

2026 Customer Satisfaction Survey

Thank you for taking a few minutes to share your feedback with us. As your local Community Action Agency, we are committed to strengthening our programs and services to better meet the needs of the communities that we serve. Your responses help us understand what we're doing well and where we can improve. Your voice matters, and your input will directly guide our work moving forward.
1.Please select the County Outreach Office you most recently visited.
2.What service did you come in for during your most recent visit?
3.Were you informed of all services/programs offered at ERBA or referred to other resources?
4.How satisfied were you with services you received?
5.How easy was it to get the help or information that you needed?
6.How would you rate the courtesy and professionalism of our staff?
7.How can we improve our services?