AASHTO re:source Proficiency Sample Program Evaluation

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* 1. Select the sample for which you are submitting feedback:

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* 2. Did your samples arrive in good condition?

Yes

If no, please specify why:

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* 3. Comments on sample condition:

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* 4. Were the testing instructions and datasheet clear for this sample round?

Yes

If no, please specify why:

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* 5. Comments on testing instructions and datasheet:

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* 6. Is the information in the final report (ratings, z-scores, standard deviations, etc.) clear?

Yes

If no, please explain why:

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* 7. Are you pleased with the customer service you have received?

Yes

If no, please specify why:

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* 8. Comments on customer service:

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* 9. How satisfied are you overall with the Proficiency Sample Program, not just for this particular sample round?

Highly Satisfied

Satisfied

Dissatisfied

Highly Dissatisfied

If you answered "Dissatisfied" or "Highly Dissatisfied," please explain why:

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* 10. What do you like about the Proficiency Sample Program?

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* 11. What don't you like about the Proficiency Sample Program?

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* 12. If applicable, please list any agencies that require your laboratory's participation in the AASHTO re:source Proficiency Sample Program (PSP), so that we may better understand your needs. (It isn't necessary to include the AASHTO Accreditation Program.)

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* 13. Please list any specific tests (AASHTO/ASTM) or sample types that you would like us to consider adding to the AASHTO re:source Proficiency Sample Program:

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* 14. Additional comments:

It is helpful if you include identifying information below. We may contact you only if you agree to be contacted. Your comments will in no way affect your laboratory's relationship with AASHTO re:source or its standing in the AASHTO Accreditation Program (AAP).

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* 15. Contact Information:

Your Name:

Laboratory Name:

Laboratory Location (city and state/country only):

Contact Information (e-mail address or phone number):

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* 16. May we contact you about your feedback if we have questions?

Yes

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* 17. May we have your permission to include your comments in future publications? (Your name and the name of your organization will not be identified in the publications.)

Yes

Thank you for taking the time to submit feedback! Your comments will help us improve the quality of our programs and services.