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* 2. Did your samples arrive in good condition?

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* 3. Comments on sample condition:

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* 4. Were the testing instructions and datasheet clear for this sample round?

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* 5. Comments on testing instructions and datasheet:

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* 6. Is the information in the final report (ratings, z-scores, standard deviations, etc.) clear?

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* 7. Are you pleased with the customer service you have received?

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* 8. Comments on customer service:

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* 9. What do you like about the Proficiency Sample Program?

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* 10. What don't you like about the Proficiency Sample Program?

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* 11. If applicable, please list agencies that require your laboratory's participation in the AASHTO re:source Proficiency Sample Program (PSP).  (It isn't necessary to include the AASHTO Accreditation Program.)

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* 12. Please list any specific tests (AASHTO/ASTM) or sample types that you would like us to consider adding to the AASHTO re:source Proficiency Sample Program:

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* 13. Additional comments:

It is helpful if you include identifying information below.  We may contact you only if you agree to be contacted.  Your comments will in no way affect your laboratory's relationship with AASHTO re:source or its standing in the AASHTO Accreditation Program (AAP).

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* 14. Contact Information:

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* 15. May we contact you about your feedback if we have questions?

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* 16. May we have your permission to include your comments in future publications?  (Your name and the name of your organization will not be identified in the publications.)

Thank you for taking the time to submit feedback!  Your comments will help us improve the quality of our programs and services.

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