Survey Introduction
The City of Tigard hired an external consultant, Matrix Consulting Group, to evaluate its development review process (planning/zoning applications, building permits, engineering permits, construction inspections). This survey seeks honest feedback from past customers of the process regarding their experience.
Your input is crucial to creating recommendations that will guide customer experiences for years to come.
- Your responses are confidential. No identifying information will be disclosed to the City.
- Please do not forward this email to others. This link is unique to your email and will not work if forwarded.
- The survey should take approximately 10 minutes to complete.
- Please complete this survey by midnight on Monday, May 18th.
Matrix Consulting Group and the City of Tigard thank you for participating in this important study. If you have any questions related to the project, please contact the survey administrator, Alexis Orrick at aorrick@matrixcg.net