To our Valued Customers,
We are currently in the process of upgrading our internal systems, including a full transition to a new database platform and service provider. This change is part of our ongoing commitment to improving the efficiency, reliability, and overall quality of the services we provide to you. During this transition, we will temporarily be unable to schedule new service appointments. We understand how important these services are to you, and we sincerely apologize for any inconvenience this may cause. Our team is working diligently to complete this upgrade as quickly and smoothly as possible.
We expect to resume normal scheduling operations by November 1, 2025.
In the meantime, we remain available for urgent inquiries and will do our best to assist you where possible. Please fill in as much of the Survey as possible. We appreciate your patience and understanding during this temporary disruption.
Thank you for your continued trust and support.
Sincerely,
La-Z-Boy Furniture Galleries
Customer Service Team

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* 1. Owner

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* 2. Email Address

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* 3. Current Address

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* 4. Original Purchase Date

Date

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* 5. Original purchase location GEORGIA LOCATIONS:

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* 6. Original purchase location FLORIDA LOCATIONS:

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* 7. Original Purchase Location TENNESSEE LOCATIONS:

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* 8. Customer Code

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* 9. Date of Delivery

Date

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* 10. Phone# at time of purchase

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* 11. ACK/LINE/ITEM NUMBER*
(This is located under the Upholstery on the law tag)

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* 12. Are you reporting damaged case goods (tables, bookcases, etc.)?

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* 13. Did you purchase an Extended Service Plan at the time of purchase?

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* 14. Have animals been in contact with the Upholstery

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* 15. Mechanism/Function/Noise concerns/other damage:

T