Introduction

Ontario’s existing language service supports are not meeting the needs of our increasingly diverse population. This has been especially apparent during our recent experiences with the COVID-19 pandemic.

In February of 2021, MCIS Language Solutions in partnership with a number of organizations across Ontario will host a Language Advocacy Day (LAD21) at Queen’s Park to bring these concerns to the attention of our provincial policy makers.

This short survey will help us identify the major concerns facing the language services community, as well as potential solutions to those problems.

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* 1. Are you an organisation that:

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* 2. What region of Ontario do you provide services in? (pick all that apply)

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* 3. What do you see as the biggest language-related challenges facing LE/FS clients in getting the services they need to lead healthy, prosperous and socially engaged lives?

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* 4. What do you see as the biggest language-related challenges facing service providers (eg. health care, legal, education, etc.) in offering best service for their LE/FS clients?

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* 5. What do you see as the biggest language-related challenges facing language service (translation, interpretation) providers in best supporting their client organisations to ensure the needs of LE/FS individuals are met?

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* 6. Are there specific challenges you see LE/FS clients having in regards to accessing and understanding COVID-19 related government guidelines and supports?

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* 7. Would you be interested in participating in an online discussion to identify key language-related concerns creating barriers for LE/FS and potential solutions to be raised during Language Advocacy Day 2021?

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* 8. For updates on Language Advocacy Day 2021 and related news, please share your name, organisation (if any) and email address:

Thank you for your time and insights! If you have any other questions or comments, please feel free to contact Craig Carter-Edwards at at craig.carter-edwards@mcis.on.ca.

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