S202a Orders Entry Test

S202a Test

This will test your knowledge of the order entry process.

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* 1. It is possible to build an order for a new customer with multiple locations with one sale order.

True

False

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* 2. You can use the Tools drop-down in Atlas to check any of the following items (check all that apply)

Service Address Validation

Customer Credit Score

Number Portability

E911 Address Validation

MAC matches make and model of device

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* 3. The free Basic Auto Attendant that is added to the main location can be upgraded and replaced by an Advanced Auto Attendant by paying the price difference between a Basic Auto Attendant and an advanced one.

True

False

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* 4. It is possible to use PO Boxes as valid addresses, so log as they are in the Continental USA.

True

False

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* 5. If you have an existing business customer and you wish to add new services and/or locations, what kind of order is this?

Enterprise - New

Residential - New

Enterprise - Existing

Residential - Existing

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* 6. Each location entered in the system must be validated.

True

False

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* 7. Which product must be added for a location to be included?

Any seat type

An auto attendant

A virtual number (known as a Company Main Number)

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* 8. Please enter your details

Name

Company

Email Address

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* 9. If you enter specific user information (first name, last name, email address) during the order entry process, you MUST enter complete information for ALL users.

True

False

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* 10. When a proposal has been submitted, what tab in Atlas will the next stage take place?

Administration

Customers

Service Orders