Shape the future of Freshworks Products

Please fill out this short questionnaire to register as a research participant and we will reach out to you with further information.

Ecommerce/Retail

Software

Banking and Finance

Healthcare

Business Services

Education

Government and Non-profit

Real estate

Travel and Hospitality

Agency and Consulting

Media and Entertainment

Other (please specify)

0-250

250-500

500-5000

5000+

Freshdesk Omnichannel

Freshdesk

Freshchat

Freshcaller

FreshSuccess

FreshBots

I primarily handle communication with customers (from channels like email, chats or calls)

I monitor agent performance and configure any in-product workflows

I make the purchase decisions for any support or customer experience products that are used by the team.

Other (please specify)