Shape the future of Freshworks Products
Please fill out this short questionnaire to register as a research participant and we will reach out to you with further information.
*
1.
Full Name
(Required.)
*
2.
Company Name
(Required.)
*
3.
Email ID
(Required.)
4.
Which of the industries listed is the best match for your current employment?
Ecommerce/Retail
Software
Banking and Finance
Healthcare
Business Services
Education
Government and Non-profit
Real estate
Travel and Hospitality
Agency and Consulting
Media and Entertainment
Other (please specify)
5.
How many employees work for your company?
0-250
250-500
500-5000
5000+
6.
Which Freshworks products do you use currently?
Freshdesk Omnichannel
Freshdesk
Freshchat
Freshcaller
FreshSuccess
FreshBots
7.
Which of the following best describes your role?
I primarily handle communication with customers (from channels like email, chats or calls)
I monitor agent performance and configure any in-product workflows
I make the purchase decisions for any support or customer experience products that are used by the team.
Other (please specify)
