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* 1. How would you rate the customer service in your building?

  Excellent Good Fair Poor
Knowledge of building staff
Responsiveness of building staff

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* 2. How do you feel about the following features of the building?

  Excellent Good Fair Poor
Size of unit
Location - near highways, major intersections
Location - near school / work
Location - near public transit
Staff hospitality
Building cleanliness
Overall building upkeep
Neighbours / Other residents in the building

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* 3. How would you describe the overall upkeep of the building?

  Excellent Good Fair Poor Not Applicable
Cleanliness of the hallways
Cleanliness of the lobby
Cleanliness of the elevators
Cleanliness of the garbage area / chutes
Cleanliness of other common areas

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* 4. If you experienced a recent maintenance issue in your suite, please rate the experience.

  Excellent Good Fair Poor
Timeliness of the response to the maintenance request
Repair / maintenance issue fully addressed
Cleanliness of area in your suite after maintenance was completed

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* 5. Would you recommend this building to your friends and family?

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* 6. Any additional positive comments / compliments? Any negative feedback / concerns? Please let us know. If you would like a response, please include your name, building and unit number along with preferred contact information.

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* 8. How many years have you been a resident at this building?

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