Skip to content
Customer Satisfaction Survey
Welcome. The completion time for this survey is just a few minutes. We appreciate you taking the time to let us know about your SKC experience.
1.
How would you describe yourself as an SKC customer? (select all that apply)
New
Established
Frequent
Infrequent
2.
I typically place my order(s)…
Online at www.skcinc.com
By email
By phone with Customer Support
By phone with my SKC representative or distributor
Other (please specify)
3.
Have you needed to contact SKC Customer Support or Technical Services/Support after receiving your order?
Yes
No
I cannot recall
4.
Have you needed to return a product to SKC?
Yes
No
I cannot recall
5.
In general, are you satisfied with SKC product quality?
Yes
No
I have no opinion
6.
Do you use the SKC CAL Lab for calibration/certification of your gas flow instruments or noise instruments? (Skip to Q 8. If “No” or “I cannot recall”.) (select all that apply)
Yes-Gas Flow
Yes-Noise
Yes-Both
No
I cannot recall
7.
Were you satisfied with SKC CAL Lab calibration and certification services?
Yes
No
I cannot recall
8.
In general, how would you rate your SKC experience?
1 – Very good
2 – Good
3 – Fair
4 – Poor
5 – Very poor
I cannot rate this
9.
Please feel free to comment on your SKC experience.
10.
You are almost finished! Please tell us the basics about yourself. (This information will not be shared externally.)
Name
Company
Email Address
11.
How did you discover SKC?
Catalog
Online Search
Colleague
Company has always used SKC
Print Ad
Online Ad
Social Media
Trade Show
Other (please specify)
