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* 1. Do you have concerns with your HVAC system related to the spread of COVID-19?

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* 2. Do you plan to upgrade your HVAC system with either technology solutions (e.g. Nest) or additional quality controls to improve performance and air quality?

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* 3. How often do you encounter problems with your heating and air conditioning (HVAC) service at your home or workplace?

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* 4. What response time do you consider acceptable for HVAC service calls?

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* 5. Do you purchase an annual maintenance contract for HVAC service?

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* 6. Do you think annual maintenance contracts for HVAC service are a good deal?

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* 7. Who's your favorite HVAC service provider and why?

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* 8. Please let us know if you'd be open to speaking to one of our reporters about your experience with HVAC service providers.

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