Jon Chasteen dissertation survey

IDENTIFYING PREFERRED FORMS OF COMMUNICATION AMONG FOUR GENERATIONS OF ALUMNI AT A CHRISTIAN HIGHER EDUCATION INSTITUTION.

Thank you for taking the time to complete this survey. The purpose of this survey is to determine the preferred forms of communication among four generations at a small, Christian private university. Because you attended Southwestern Christian University for at least one semester, you have been selected as a candidate for this study. Your completion of this survey implies your consent to participate in this study. Thank you again for your time.

Question Title

* 1. What is your gender?

Male

Female

Question Title

* 2. I have completed at least one semester at Southwestern Christian University (Southwestern College, Southwestern College of Christian Ministries, Southwestern College, or Southwestern High School).

Yes

Question Title

* 3. In which category below does your year of birth fall?

1992 or later

1981-1991

1965-1980

1946-1964

1945 or earlier

Question Title

* 4. Please identify your range of annual household income.

$0-$30,000

$31,000-$75,000

$75,001-$125,000

$125,001-$300,000

$300,001-$500,000

$500,001+

Question Title

* 5. What is your average annual giving to Christian educational institutions?

$1-$100

$101-$500

$501-$2500

$2,501-$10,000

$10,001-25,000

$25,001-$50,000

$50,001+

Question Title

* 6. Rank the following forms of communication from your favorite (1) to the least favorite (6).

Text

Phone

Standard Postal Service

Face-to face

Social Media

Question Title

* 7. Please rate the degree to which you agree or disagree with the following statements based on your personal preferences.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
7. If I were contacted by someone who I did not have a close relationship with, I prefer to be contacted by email.	7. If I were contacted by someone who I did not have a close relationship with, I prefer to be contacted by email. Strongly Agree	7. If I were contacted by someone who I did not have a close relationship with, I prefer to be contacted by email. Agree	7. If I were contacted by someone who I did not have a close relationship with, I prefer to be contacted by email. Neutral	7. If I were contacted by someone who I did not have a close relationship with, I prefer to be contacted by email. Disagree	7. If I were contacted by someone who I did not have a close relationship with, I prefer to be contacted by email. Strongly Disagree
8. I prefer electronic communications (email, texting, websites, social media, online newsletters, etc.) rather than traditional postal service.	8. I prefer electronic communications (email, texting, websites, social media, online newsletters, etc.) rather than traditional postal service. Strongly Agree	8. I prefer electronic communications (email, texting, websites, social media, online newsletters, etc.) rather than traditional postal service. Agree	8. I prefer electronic communications (email, texting, websites, social media, online newsletters, etc.) rather than traditional postal service. Neutral	8. I prefer electronic communications (email, texting, websites, social media, online newsletters, etc.) rather than traditional postal service. Disagree	8. I prefer electronic communications (email, texting, websites, social media, online newsletters, etc.) rather than traditional postal service. Strongly Disagree
9. I believe social media is NOT an effective mode of communication.	9. I believe social media is NOT an effective mode of communication. Strongly Agree	9. I believe social media is NOT an effective mode of communication. Agree	9. I believe social media is NOT an effective mode of communication. Neutral	9. I believe social media is NOT an effective mode of communication. Disagree	9. I believe social media is NOT an effective mode of communication. Strongly Disagree
10. With increased use of social media, face-to-face communication is not as necessary as it was before.	10. With increased use of social media, face-to-face communication is not as necessary as it was before. Strongly Agree	10. With increased use of social media, face-to-face communication is not as necessary as it was before. Agree	10. With increased use of social media, face-to-face communication is not as necessary as it was before. Neutral	10. With increased use of social media, face-to-face communication is not as necessary as it was before. Disagree	10. With increased use of social media, face-to-face communication is not as necessary as it was before. Strongly Disagree
11. Communicating with someone face-to-face is the most effective form of communication.	11. Communicating with someone face-to-face is the most effective form of communication. Strongly Agree	11. Communicating with someone face-to-face is the most effective form of communication. Agree	11. Communicating with someone face-to-face is the most effective form of communication. Neutral	11. Communicating with someone face-to-face is the most effective form of communication. Disagree	11. Communicating with someone face-to-face is the most effective form of communication. Strongly Disagree
12. I prefer to text someone rather than talk to them over the phone.	12. I prefer to text someone rather than talk to them over the phone. Strongly Agree	12. I prefer to text someone rather than talk to them over the phone. Agree	12. I prefer to text someone rather than talk to them over the phone. Neutral	12. I prefer to text someone rather than talk to them over the phone. Disagree	12. I prefer to text someone rather than talk to them over the phone. Strongly Disagree
13. I believe a telephone conversation is more effective than a text message conversation.	13. I believe a telephone conversation is more effective than a text message conversation. Strongly Agree	13. I believe a telephone conversation is more effective than a text message conversation. Agree	13. I believe a telephone conversation is more effective than a text message conversation. Neutral	13. I believe a telephone conversation is more effective than a text message conversation. Disagree	13. I believe a telephone conversation is more effective than a text message conversation. Strongly Disagree
14. Texting is NOT an effective form of communication.	14. Texting is NOT an effective form of communication. Strongly Agree	14. Texting is NOT an effective form of communication. Agree	14. Texting is NOT an effective form of communication. Neutral	14. Texting is NOT an effective form of communication. Disagree	14. Texting is NOT an effective form of communication. Strongly Disagree
15. I consider social media to be a relevant and effective form of communication.	15. I consider social media to be a relevant and effective form of communication. Strongly Agree	15. I consider social media to be a relevant and effective form of communication. Agree	15. I consider social media to be a relevant and effective form of communication. Neutral	15. I consider social media to be a relevant and effective form of communication. Disagree	15. I consider social media to be a relevant and effective form of communication. Strongly Disagree
16. I prefer communicating by email over face-to-face interaction.	16. I prefer communicating by email over face-to-face interaction. Strongly Agree	16. I prefer communicating by email over face-to-face interaction. Agree	16. I prefer communicating by email over face-to-face interaction. Neutral	16. I prefer communicating by email over face-to-face interaction. Disagree	16. I prefer communicating by email over face-to-face interaction. Strongly Disagree
17. I frequently follow organizations using social media for news and updates related to that particular organization.	17. I frequently follow organizations using social media for news and updates related to that particular organization. Strongly Agree	17. I frequently follow organizations using social media for news and updates related to that particular organization. Agree	17. I frequently follow organizations using social media for news and updates related to that particular organization. Neutral	17. I frequently follow organizations using social media for news and updates related to that particular organization. Disagree	17. I frequently follow organizations using social media for news and updates related to that particular organization. Strongly Disagree
18. I would likely get more involved with my alma mater if I were contacted through my preferred form of communication.	18. I would likely get more involved with my alma mater if I were contacted through my preferred form of communication. Strongly Agree	18. I would likely get more involved with my alma mater if I were contacted through my preferred form of communication. Agree	18. I would likely get more involved with my alma mater if I were contacted through my preferred form of communication. Neutral	18. I would likely get more involved with my alma mater if I were contacted through my preferred form of communication. Disagree	18. I would likely get more involved with my alma mater if I were contacted through my preferred form of communication. Strongly Disagree
19. When I receive materials from my alma mater through the traditional postal service, I pay close attention to what they are communicating.	19. When I receive materials from my alma mater through the traditional postal service, I pay close attention to what they are communicating. Strongly Agree	19. When I receive materials from my alma mater through the traditional postal service, I pay close attention to what they are communicating. Agree	19. When I receive materials from my alma mater through the traditional postal service, I pay close attention to what they are communicating. Neutral	19. When I receive materials from my alma mater through the traditional postal service, I pay close attention to what they are communicating. Disagree	19. When I receive materials from my alma mater through the traditional postal service, I pay close attention to what they are communicating. Strongly Disagree
20. I believe the United States Post Office is an outdated, irrelevant form of communication.	20. I believe the United States Post Office is an outdated, irrelevant form of communication. Strongly Agree	20. I believe the United States Post Office is an outdated, irrelevant form of communication. Agree	20. I believe the United States Post Office is an outdated, irrelevant form of communication. Neutral	20. I believe the United States Post Office is an outdated, irrelevant form of communication. Disagree	20. I believe the United States Post Office is an outdated, irrelevant form of communication. Strongly Disagree
21. I believe a phone call is more effective than any electronic form of communication.	21. I believe a phone call is more effective than any electronic form of communication. Strongly Agree	21. I believe a phone call is more effective than any electronic form of communication. Agree	21. I believe a phone call is more effective than any electronic form of communication. Neutral	21. I believe a phone call is more effective than any electronic form of communication. Disagree	21. I believe a phone call is more effective than any electronic form of communication. Strongly Disagree
22. I believe I can establish a meaningful relationship using only social media.	22. I believe I can establish a meaningful relationship using only social media. Strongly Agree	22. I believe I can establish a meaningful relationship using only social media. Agree	22. I believe I can establish a meaningful relationship using only social media. Neutral	22. I believe I can establish a meaningful relationship using only social media. Disagree	22. I believe I can establish a meaningful relationship using only social media. Strongly Disagree
23. Face-to-face interaction is required for a meaningful relationship to be established.	23. Face-to-face interaction is required for a meaningful relationship to be established. Strongly Agree	23. Face-to-face interaction is required for a meaningful relationship to be established. Agree	23. Face-to-face interaction is required for a meaningful relationship to be established. Neutral	23. Face-to-face interaction is required for a meaningful relationship to be established. Disagree	23. Face-to-face interaction is required for a meaningful relationship to be established. Strongly Disagree
24. When reading a book I prefer an electronic version rather than the paper version.	24. When reading a book I prefer an electronic version rather than the paper version. Strongly Agree	24. When reading a book I prefer an electronic version rather than the paper version. Agree	24. When reading a book I prefer an electronic version rather than the paper version. Neutral	24. When reading a book I prefer an electronic version rather than the paper version. Disagree	24. When reading a book I prefer an electronic version rather than the paper version. Strongly Disagree
25. I would rather write someone a letter and send it through the traditional postal service than by email.	25. I would rather write someone a letter and send it through the traditional postal service than by email. Strongly Agree	25. I would rather write someone a letter and send it through the traditional postal service than by email. Agree	25. I would rather write someone a letter and send it through the traditional postal service than by email. Neutral	25. I would rather write someone a letter and send it through the traditional postal service than by email. Disagree	25. I would rather write someone a letter and send it through the traditional postal service than by email. Strongly Disagree
26. Receiving a written letter though the mail is more effective than receiving an email.	26. Receiving a written letter though the mail is more effective than receiving an email. Strongly Agree	26. Receiving a written letter though the mail is more effective than receiving an email. Agree	26. Receiving a written letter though the mail is more effective than receiving an email. Neutral	26. Receiving a written letter though the mail is more effective than receiving an email. Disagree	26. Receiving a written letter though the mail is more effective than receiving an email. Strongly Disagree
27. Face-to-face interaction is more meaningful and effective than email.	27. Face-to-face interaction is more meaningful and effective than email. Strongly Agree	27. Face-to-face interaction is more meaningful and effective than email. Agree	27. Face-to-face interaction is more meaningful and effective than email. Neutral	27. Face-to-face interaction is more meaningful and effective than email. Disagree	27. Face-to-face interaction is more meaningful and effective than email. Strongly Disagree
28. When I am being contacted about making a donation to my alma mater, I am more likely to give if it is a face-to-face conversation.	28. When I am being contacted about making a donation to my alma mater, I am more likely to give if it is a face-to-face conversation. Strongly Agree	28. When I am being contacted about making a donation to my alma mater, I am more likely to give if it is a face-to-face conversation. Agree	28. When I am being contacted about making a donation to my alma mater, I am more likely to give if it is a face-to-face conversation. Neutral	28. When I am being contacted about making a donation to my alma mater, I am more likely to give if it is a face-to-face conversation. Disagree	28. When I am being contacted about making a donation to my alma mater, I am more likely to give if it is a face-to-face conversation. Strongly Disagree
29. I prefer to give online rather than write a check.	29. I prefer to give online rather than write a check. Strongly Agree	29. I prefer to give online rather than write a check. Agree	29. I prefer to give online rather than write a check. Neutral	29. I prefer to give online rather than write a check. Disagree	29. I prefer to give online rather than write a check. Strongly Disagree
30. I prefer to make a donation by text message than any other form of giving.	30. I prefer to make a donation by text message than any other form of giving. Strongly Agree	30. I prefer to make a donation by text message than any other form of giving. Agree	30. I prefer to make a donation by text message than any other form of giving. Neutral	30. I prefer to make a donation by text message than any other form of giving. Disagree	30. I prefer to make a donation by text message than any other form of giving. Strongly Disagree
31. I am more likely to make a donation if I am present at a university function and a request to donate is made.	31. I am more likely to make a donation if I am present at a university function and a request to donate is made. Strongly Agree	31. I am more likely to make a donation if I am present at a university function and a request to donate is made. Agree	31. I am more likely to make a donation if I am present at a university function and a request to donate is made. Neutral	31. I am more likely to make a donation if I am present at a university function and a request to donate is made. Disagree	31. I am more likely to make a donation if I am present at a university function and a request to donate is made. Strongly Disagree
32. I could be motivated to give to my alma mater through social media.	32. I could be motivated to give to my alma mater through social media. Strongly Agree	32. I could be motivated to give to my alma mater through social media. Agree	32. I could be motivated to give to my alma mater through social media. Neutral	32. I could be motivated to give to my alma mater through social media. Disagree	32. I could be motivated to give to my alma mater through social media. Strongly Disagree
33. I am more likely to give by check than by any other form of giving.	33. I am more likely to give by check than by any other form of giving. Strongly Agree	33. I am more likely to give by check than by any other form of giving. Agree	33. I am more likely to give by check than by any other form of giving. Neutral	33. I am more likely to give by check than by any other form of giving. Disagree	33. I am more likely to give by check than by any other form of giving. Strongly Disagree
34. I prefer to be asked for donations by email rather than face-to-face.	34. I prefer to be asked for donations by email rather than face-to-face. Strongly Agree	34. I prefer to be asked for donations by email rather than face-to-face. Agree	34. I prefer to be asked for donations by email rather than face-to-face. Neutral	34. I prefer to be asked for donations by email rather than face-to-face. Disagree	34. I prefer to be asked for donations by email rather than face-to-face. Strongly Disagree
35. If I am asked to make a substantial donation, I need to have a face-to-face meeting.	35. If I am asked to make a substantial donation, I need to have a face-to-face meeting. Strongly Agree	35. If I am asked to make a substantial donation, I need to have a face-to-face meeting. Agree	35. If I am asked to make a substantial donation, I need to have a face-to-face meeting. Neutral	35. If I am asked to make a substantial donation, I need to have a face-to-face meeting. Disagree	35. If I am asked to make a substantial donation, I need to have a face-to-face meeting. Strongly Disagree
36. I am more likely to give to my alma mater if I receive communication through the traditional postal service.	36. I am more likely to give to my alma mater if I receive communication through the traditional postal service. Strongly Agree	36. I am more likely to give to my alma mater if I receive communication through the traditional postal service. Agree	36. I am more likely to give to my alma mater if I receive communication through the traditional postal service. Neutral	36. I am more likely to give to my alma mater if I receive communication through the traditional postal service. Disagree	36. I am more likely to give to my alma mater if I receive communication through the traditional postal service. Strongly Disagree
37. Receiving a phone call from my alma mater is more meaningful than receiving an email.	37. Receiving a phone call from my alma mater is more meaningful than receiving an email. Strongly Agree	37. Receiving a phone call from my alma mater is more meaningful than receiving an email. Agree	37. Receiving a phone call from my alma mater is more meaningful than receiving an email. Neutral	37. Receiving a phone call from my alma mater is more meaningful than receiving an email. Disagree	37. Receiving a phone call from my alma mater is more meaningful than receiving an email. Strongly Disagree
38. I could be motivated to give by receiving a text message from my alma mater.	38. I could be motivated to give by receiving a text message from my alma mater. Strongly Agree	38. I could be motivated to give by receiving a text message from my alma mater. Agree	38. I could be motivated to give by receiving a text message from my alma mater. Neutral	38. I could be motivated to give by receiving a text message from my alma mater. Disagree	38. I could be motivated to give by receiving a text message from my alma mater. Strongly Disagree
39. I am more likely to make a donation if I am contacted by my alma mater in order for me to make a donation.	39. I am more likely to make a donation if I am contacted by my alma mater in order for me to make a donation. Strongly Agree	39. I am more likely to make a donation if I am contacted by my alma mater in order for me to make a donation. Agree	39. I am more likely to make a donation if I am contacted by my alma mater in order for me to make a donation. Neutral	39. I am more likely to make a donation if I am contacted by my alma mater in order for me to make a donation. Disagree	39. I am more likely to make a donation if I am contacted by my alma mater in order for me to make a donation. Strongly Disagree
40. I am likely to give more financially through a pledge commitment than through a one-time gift.	40. I am likely to give more financially through a pledge commitment than through a one-time gift. Strongly Agree	40. I am likely to give more financially through a pledge commitment than through a one-time gift. Agree	40. I am likely to give more financially through a pledge commitment than through a one-time gift. Neutral	40. I am likely to give more financially through a pledge commitment than through a one-time gift. Disagree	40. I am likely to give more financially through a pledge commitment than through a one-time gift. Strongly Disagree
41. I am more likely to give financially if I am contacted through social media than through face-to-face contact.	41. I am more likely to give financially if I am contacted through social media than through face-to-face contact. Strongly Agree	41. I am more likely to give financially if I am contacted through social media than through face-to-face contact. Agree	41. I am more likely to give financially if I am contacted through social media than through face-to-face contact. Neutral	41. I am more likely to give financially if I am contacted through social media than through face-to-face contact. Disagree	41. I am more likely to give financially if I am contacted through social media than through face-to-face contact. Strongly Disagree

Question Title

* 1. What is your gender?

Question Title

* 2. I have completed at least one semester at Southwestern Christian University (Southwestern College, Southwestern College of Christian Ministries, Southwestern College, or Southwestern High School).

Question Title

* 3. In which category below does your year of birth fall?

Question Title

* 4. Please identify your range of annual household income.

Question Title

* 5. What is your average annual giving to Christian educational institutions?

Question Title

* 6. Rank the following forms of communication from your favorite (1) to the least favorite (6).

Question Title

* 7. Please rate the degree to which you agree or disagree with the following statements based on your personal preferences.

Question Title

* 8. Thank you for taking this survey. Any feedback, questions or suggestions you have about this survey would be greatly appreciated.