Thank you for visiting the library today.

We would appreciate you taking 3 to 5 minutes to answer the following questions if you borrowed a book.

We believe that the information is of importance as it will assist us in delivering continuous customer improvement.

Individual responses are treated as confidential, and will not be connected to membership details.

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* 2. Which best describes how you chose the books you borrowed today?

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* 3. How did you find the book you needed?

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* 4. What type of book or books did you borrow today?

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* 5. How easy was it for you to find the book/subject you were after in the library?

1 1 = Not at all easy, 10 = Very easy 10
i We adjusted the number you entered based on the slider’s scale.

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* 6. I would like to enter my membership number to go into the draw to win $100 book voucher.

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