Patient Satisfaction Survey

Please take a moment to tell us about your visits. This will help us continue to improve and better meet your needs.
When you enter our office for a dental appointment, do you receive a friendly greeting from our receptionists and/or other members of the office staff?

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* 1. When you enter our office for a dental appointment, do you receive a friendly greeting from our receptionists and/or other members of the office staff?

When you call to make or change an appointment, is the office staff polite, courteous, and helpful in finding you an available appointment date and time?

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* 2. When you call to make or change an appointment, is the office staff polite, courteous, and helpful in finding you an available appointment date and time?

Does our dentist and assistants take an adequate amount of time to explain your proposed treatment, ensure that you understand, and take time to answer your questions?

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* 3. Does our dentist and assistants take an adequate amount of time to explain your proposed treatment, ensure that you understand, and take time to answer your questions?

When you visit our office, how long do you usually wait in the reception area (after the scheduled time of your appointment) before you are seated in the dental chair?

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* 4. When you visit our office, how long do you usually wait in the reception area (after the scheduled time of your appointment) before you are seated in the dental chair?

How would you rate the quality of services received from the dentist(s) in our practice?

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* 5. How would you rate the quality of services received from the dentist(s) in our practice?

How would you rate the professionalism of the dental hygienist(s) and dental assistant(s) in our practice?

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* 6. How would you rate the professionalism of the dental hygienist(s) and dental assistant(s) in our practice?

How would you rate the professionalism of the receptionist(s) and other members of the office staff?

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* 7. How would you rate the professionalism of the receptionist(s) and other members of the office staff?

Are you satisfied with the way you are treated as an individual and a patient in our dental office?

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* 8. Are you satisfied with the way you are treated as an individual and a patient in our dental office?

What can we do to make your visits with us more pleasant and enjoyable? Do you have any other comments or suggestions?

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* 9. What can we do to make your visits with us more pleasant and enjoyable? Do you have any other comments or suggestions?

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