Dear Patient or Family:

Recently, Community Emergency Medical Service treated and transported you or a member of your family. We hope all is well with you or your family member. The staff at Community Emergency Medical Service is committed to providing excellent ambulance services to all of our patients. Please take a moment of your time to answer these questions, your feedback will assist us in continuously improving the quality of care and services we provide.
Sincerely,

Greg Beauchemin
President & CEO

* 1. When you called for service, the dispatcher on the phone was courteous and helpful.

* 2. Community Emergency Medical Service arrived at the appointed time.

* 3. The Community Emergency Medical Service personnel acted in a compassionate and caring manner.

* 4. The Community Emergency Medical Service personnel were knowledgeable and competent.

* 5. The Community Emergency Medical Service personnel told me or a family member what they were doing and listened to me.

* 6. The Community Emergency Medical Service personnel were polite and respectful.

* 7. The Community Emergency Medical Service personnel were professional.

* 8. The overall quality of care I received from Community Emergency Medical Service was excellent.

* 9. The overall actions of the Community Emergency Medical Service personnel caused my situation to:

* 10. Additional Comments

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