2024-2025 BWCA Customer Satisfaction Survey

Blue Water Community Action Customer Satisfaction Survey

The purpose of this survey is to improve our services and plan future services.  We encourage you to complete a survey whenever you have contact with our staff, services, or programs.
1.Please fill in today's date.
Month
Day
Year
Date
2.What is the zip code where you live?
3.What is your age?  (Select one.)
4.Please check each service you have received from our agency in the last year. (Check all that apply.)
5.When I came into the building, I felt welcome and safe.
6.Were you helped in a timely manner?
7.I was treated with respect and honesty by agency staff.
8.The program staff followed through with commitments and responded in a timely manner.
9.I ultimately received the services and/or information I needed.
10.I achieved the goal/outcome I wanted from enrolling in this program.
11.The program I enrolled in helped stabilize my household.
12.The services/resources were available in my preferred language.
13.Program staff helped access other community resources/services if needed.
14.What service or assistance would be helpful to you that is not currently available at BWCA or in the community?
15.Is there a staff member that went above and beyond you would like to acknowledge?
16.How can BWCA better serve you?