Thank you for your input!

Local leaders from the Laurentian, East Range, and Tower areas have engaged NEO Connect to prepare a broadband plan with the goal of improving service throughout the region.  This survey has questions about your broadband use at your BUSINESS.  The purpose of the survey is to determine the level of service you currently have, how your business uses the Internet, what you currently pay, and what is most important to you in regards to high speed Internet service.  We also want to hear how the COVID-19 pandemic has impacted your business.

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* 1. What type of business are you in?

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* 2. About your employees:

  Just one, sole proprietor 2 - 5 6 - 10 11 - 20 21 - 50 More than 50
How many employees work for the company?
How many employees does your company have in the Iron Range area?
How many of your employees in the Iron Range area work primarily from home?

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* 3. Before the pandemic, did you have employees that work from home, and if so, how often did they work from home?

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* 4. After the pandemic hit, do you have employees that work from home, and if so, how often do they work from home?

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* 5. Which of the following Internet Service Providers do you use at your business? If you have more than one Internet Service Provider, please select your primary provider at your business.

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* 6. For your business, what type of Internet service do you currently have?

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* 7. How is your Internet Service?

  Never Sometimes Almost all of the time Always
The speed is too slow.
The connection interrupts.

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* 8. How would you rate the speed of your Internet service?

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* 9. The State of Minnesota has set a goal for all Minnesota businesses and homes to have access to at least one provider of broadband with download speeds of at least 100 megabits per second and upload speeds of at least 20 megabits per second (100/20 Mbps) no later than 2026.  Some cities have set a goal of residents to be able to choose Gigabit speeds of 1,000 megabits per second of service (1 Gbps or 1,000) Mbps).

If you could subscribe to much faster speeds, which would you be more likely to choose?

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* 10. What impact would Gigabit Internet service have on your business?  (Check all that apply.)

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* 11. What is most important to you regarding your Internet service? (Please rank the following choices, with 1 being the most important.)

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* 12. With the pandemic and the safer-at-home orders, how much has the current Internet service impacted you and your employees ability to work from home?

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* 13. Tell us more, how has the pandemic and the current Internet for your employees impacted your business?

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* 14. Relying solely on the private sector to build an advanced Internet system often leaves rural communities behind or without adequate Internet service.  Sometimes the local communities or local governments need to provide capital or funding to help pay for an upgraded fiber optic system to support more robust Internet services.

A group of local community members are working to put together options to pay for an upgraded, advanced fiber optic Internet system.  Are you aware of this effort and are you in support of this effort?

  Yes No
Are you aware of this effort?
Are you in support of this effort?

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* 15. If your local government asked for the community to help pay for a state of the art, fiber optic system, what would be an acceptable way to help pay for a new system?  Please select all that are acceptable.

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* 16. If you have any other comments regarding your current Internet service or a community broadband service please tell us below:

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