BOFINET BRAND PERCEPTION SURVEY
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1.
How familiar are you with Botswana Fibre Networks (BoFiNet)
(Required.)
Not familiar at all
Heard of it, but not knowledgeable
Somewhat familiar
Very familiar
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2.
What words come to mind when you think of BoFiNet?
(Required.)
Reliable
Fast
Efficient
Connectivity
Innovation
Trustworthy
Other (please specify)
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3.
What products or services do you associate with BoFiNet?
(Required.)
Fibre optic networks
Internet
Video on Demand services
Telecommunications solutions
Colocation
Fibre-To-The-Home
Other (please specify)
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4.
Have you ever purchased a product /service from BoFiNet?
(Required.)
No
Yes
5.
If YES please describe your experience.
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6.
How likely are you to recommend BoFiNet to others?
(Required.)
Very likely
Likely
Neutral
Unlikely
Very unlikely
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7.
On a scale of 1-10, how would you rate BoFiNet in terms of quality?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
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8.
How effective do you find BoFiNet’s advertising and marketing efforts?
(Required.)
Effective
Somewhat effective
Neutral
Somewhat ineffective
Ineffective
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9.
Do you feel BoFiNet communicates transparently with its customers?
(Required.)
Yes, very transparent
Yes, somewhat transparent
Neutral
No, somewhat opaque
No, very opaque
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10.
How likely are you to continue supporting BoFiNet in the future?
(Required.)
Very Likely
Likely
Neutral
Unlikely
Very unlikely
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11.
Would you like to share any additional comments/feedback about BoFiNet?
(Required.)
Current Progress,
0 of 11 answered
