Dear Healthcare Professional:

This customer satisfaction survey is geared toward any member of the healthcare community who has interacted with any of our services.

Recently, Community EMS provided ambulance transportation to your facility. We hope our services met or exceeded your expectations. The staff at Community EMS is committed to providing excellent ambulance services to all of our patients. Please take a moment of your time to answer these questions, your feedback will assist us in continuously improving the quality of care and services we provide.

Sincerely,

Greg Beauchemin
President & CEO

* 1. When you called for service, the Dispatcher on the phone was courteous and helpful.

* 2. Community EMS arrived at the appointed time.

* 3. The Community EMS personnel acted in a compassionate and caring manner.

* 4. The Community EMS personnel were knowledgeable and competent.

* 5. The Community EMS personnel listened to the report given by the facility staff and asked appropriate questions to ensure quality patient care.

* 6. The Community EMS personnel were polite and respectful.

* 7. The Community EMS personnel were professional.

* 8. The overall quality of care our patient received from Community EMS was excellent.

* 9. The overall actions of the Community EMS personnel caused the patients situation to:

* 10. Additional Comments

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