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Thank you for completing an Assessment Review with one of our Standards Analysts. We would love your input on how your Review went so that we can assess and improve the quality of our process. Your responses are CONFIDENTIAL. Responses will only be used internally at B Lab for quality and training purposes, and will not be shared externally. B Lab may reach out to respondents to follow-up if their experience was unsatisfactory based on their responses to the survey.

Thank you!
The B Lab Team

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* 1. Your Name

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* 2. Name of Reviewer(s)
(B Lab Analyst staff member(s) that conducted your Review)

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* 3. Description of Review process you underwent

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* 4. Prior to your review, how helpful was the information you received from B Lab's Review team in explaining the process?

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* 5. How helpful was the Reviewer(s) with the following?

  Not helpful Somewhat helpful Helpful Very helpful Extremely helpful
Explaining the questions / standards
Providing extra help to you (e.g. either with examples, tactical help, or improvement suggestions)
Being efficient with your time
Understanding the complexity of your business/industry
Listening to your feedback
Responding to your concerns
Responding in a timely manner (in App communications, email, or phone)

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* 6. How satisfied were you with the Reviewer's performance overall?

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* 7. How satisfied were you with the overall process?

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* 8. How likely is it that you would recommend the B Impact Assessment standards (i.e. survey content, Best Practices) to a friend or colleague?

Not at all likely
Extremely likely

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* 9. How likely is it that you would recommend the B Impact Assessment online Application (i.e. tool for measuring, managing & comparing impact) to a friend or colleague?

Not at all likely
Extremely likely

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* 10. How likely is it that you would recommend B Lab's Review services (i.e. the certification process) to a friend or colleague?

Not at all likely
Extremely likely

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* 11. Other comments

Thank you for your time. We greatly appreciate your feedback.

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* 12. OPTIONAL: Please estimate the amount time your staff has spent so far on the Impact Assessment (including time to complete the assessment, review it with our staff, follow-up on any questions, etc).

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