Exit this survey CMUD Comment Card Survey * 1. What method of contact describes your interaction with Charlotte-Mecklenburg Utility Department (CMUD) staff: Phone Email Letter In Person * 2. Please rate your most recent experience with CMUD. Great Good Poor My request was satisfied. My request was satisfied. Great My request was satisfied. Good My request was satisfied. Poor The service request was not resolved today, but I received the information needed to take the next steps. The service request was not resolved today, but I received the information needed to take the next steps. Great The service request was not resolved today, but I received the information needed to take the next steps. Good The service request was not resolved today, but I received the information needed to take the next steps. Poor The Utilities staff was courteous and professional. The Utilities staff was courteous and professional. Great The Utilities staff was courteous and professional. Good The Utilities staff was courteous and professional. Poor The requested service was provided in a timely manner. The requested service was provided in a timely manner. Great The requested service was provided in a timely manner. Good The requested service was provided in a timely manner. Poor My experience with Utilities was: My experience with Utilities was: Great My experience with Utilities was: Good My experience with Utilities was: Poor * 3. Staff member who assisted you: * 4. Additional comments about your experience: * 5. May we contact you? No Yes, by phone Yes, by email Yes, by letter Yes, in person Next