1. Please tell us what you think of the support you got from the Rape Crisis Scotland email support

Rape Crisis Scotland is very keen to hear your views of the service you received from our email support. Your feedback is anonymous, it will only take a few minutes and we will use what you tell us to help us improve the helpline.

* 1. How did you hear about the Email Support?

* 2. What attracted you to access the support by email as opposed to the helpline?

* 3. How helpful was the response from the support worker?

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* 4. Did contacting the email support service make a difference to you?

* 5. Did the support worker offer to put you in touch with a support service in your area?

* 6. Have you also had contact with our helpline?

* 7. Could the email support service be improved?

* 8. If you would like a direct response to any aspect of your experience of support please contact us at feedback@rapecrisisscotland.org.uk with safe contact details and we will get in touch very soon.

* 9. RCS sometimes publishes quotes from survivors who have used our service(e.g. on our website, leaflets or annual report), to reassure and encourage those who may be less confident about contacting or to highlight a particular aspect of our work.  Please indicate if you would be content for an anonymous quote from your feedback to be used in this way.

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