Client Satisfaction Survey

Question Title

* 1. How long have you been a client of SDK CPAs?

This was my first interaction

Less than a year

1 - 5 years

5-10 years

More than 10 years

Question Title

* 2. Which of the following words would you use to describe our services? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

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* 3. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. How would you rate the value of the service?

Excellent

Above average

Average

Below average

Poor

Question Title

* 5. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 6. How likely are you to work with us again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 7. How likely is it that you would recommend SDK to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 8. Overall, how satisfied or dissatisfied are you with SDK CPAs?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 9. Do you have any other comments, questions, or concerns?

Question Title

* 10. Care to pay a compliment to an SDK team member? Did one of our staff accountants go above and beyond? Did a tax manager or accounting services senior accountant return your calls faster than you expected? Feel free to leave them a shout out here and we'll pass it along.