How do paramedics use digital health? Have your say.

The Australasian College of Paramedicine (the College) invites you to complete a 10–12 minute survey about the digital health tools you use at work. These include electronic patient care records, telehealth, My Health Record and decision-support apps. Your answers will be used as part of a collaborative project the College is undertaking with the Australian Digital Health Agency and will help shape digital health policy, training and systems for paramedics.
  • You can take part if you are an AHPRA-registered paramedic currently practising in Australia, in any setting.
  • Participation is voluntary, and you can stop at any time before submitting.
  • By completing this survey, you consent to your responses being used to inform this project.
  • We will not ask for any patient or personal information.
  • Results will be reported only in grouped form.
  • The findings will be compiled into a report for internal use by the College and the Australian Digital Health Agency only. The report will not be made publicly available.
The College will close this survey on Friday 27 November 2026.

For questions, contact research@paramedics.org

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1. Are you currently registered as a paramedic with AHPRA and practising in Australia?

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2. In which state or territory do you mainly practise?

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3. Where do you mainly practise?

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4. What is your main practice setting? (select one)

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5. Which best describes your current clinical role?

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6. In your own words, what does "digital health" mean to you?

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7. How often do you use each of these in your clinical work? (one answer per row)

  Most shifts Weekly Monthly or less Never Not available to me Not applicable to me
Electronic patient care record (ePCR) or clinical software
Digital clinical practice guidelines or decision-support apps
Telehealth or video consultation with patients
Real-time specialist consultation (e.g. telestroke, ECG transmission)
Referral to a virtual ED or clinical hub
Secure clinical messaging apps (e.g. Pulsara)
Hospital or state health record viewer
My Health Record
Electronic prescribing (eScripts)
AI tools (e.g. AI scribe, generative AI for clinical questions)
Triage tools

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8. Which devices do you use for digital health at work? (select all that apply)

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9. Which digital health tool is most valuable to your practice, and why?

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10. Do you have access to My Health Record in your current role?

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11. If yes, when you used My Health Record, what information did you look for? (select all that apply)

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12. If no, would access to My Health Record be useful in your role?

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13. How much do you agree with these statements? (one answer per row)

  Strongly disagree Disagree Neutral Agree Strongly agree
I can get the patient information I need at the point of care
Patient information reaches the hospital or GP in time to support ongoing care
The systems I use share information well with other health services
I understand my legal authority to access patient health records

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14. Overall, how confident are you using digital health tools in your practice?

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15. What digital health training have you received? (select all that apply)

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16. Which training formats would you be most likely to use? (select all that apply)

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17. How much does each of these limit your use of digital health at work? (one answer per row)

  Not at all A little Somewhat A lot Not applicable
Poor mobile coverage or connectivity
Slow, unreliable or hard-to-use devices or software
Systems that don't connect with each other
Not enough time on scene or in the consult
Duplicate documentation
Not enough training
Unclear policies or medico-legal responsibility
Privacy or consent concerns
Patients lacking devices, connectivity or digital literacy
Colleagues or managers resistant to change

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18. How much do you agree with these statements? (one answer per row)

  Strongly disagree Disagree Neutral Agree Strongly agree
Digital health improves the care I give my patients
Digital health helps avoid unnecessary transport to hospital
Decision-support tools risk paramedics relying on them over their own clinical reasoning
Digital tools could reinforce confirmation bias, especially for less experienced paramedics
I would be comfortable using AI tools in clinical practice if they were approved by my organisation
My organisation supports me to use digital health effectively

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19. What is the biggest digital health frustration in your day-to-day practice?

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20. Which changes would most improve digital health for paramedics? (select all that apply)

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21. Is there anything else about digital health in paramedic practice you would like to tell us?

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