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* 1. Do you have a Lincoln County Public Library Card?

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* 2. Which Lincoln County libraries do you use? (check all that apply)

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* 3. Rate the customer service you receive at the library:

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* 4. How helpful is library staff?

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* 5. What do you use the library for (please check all that apply):

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* 6. Rate your satisfaction with library services:

  Extremely Satisfied Very Satisfied Not Very Satisfied Not Satisfied At All Do Not Use/Attend
Services Overall
Programs for Children
Programs for Teens
Programs for Adults
Programs for Families

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* 7. The best time of day for library programs is:

  Mon-Fri
10-12 a.m. 		Mon-Fri
2-5 p.m. 		Mon-Fri
6-9 p.m. 		Saturdays
10 a.m.–1 p.m. 		Saturdays
2 – 6 p.m. 		Do Not Attend
Programs for Children
Programs for Teens
Programs for Adults
Programs for Families

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* 8. I would attend library programs on the following topics:

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* 9. How do you find out about the library’s programs and services (check all that apply):

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* 10. Rate your satisfaction with library collections:

  Extremely Satisfied Very Satisfied Not Very Satisfied Not Satisfied At All Do Not Use
Adult fiction books
Adult nonfiction books
Young Adult (Teen) books
Children’s books
Magazines
Audio books
Videos
Eresources (databases)
Ebooks/eaudio/emagazines

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* 11. Are you aware the library has a form to request materials to be considered for the library’s collection?

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* 12. Are you aware the library has a weekly email newsletter (Wowbrary) that features new materials?

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* 13. Are you aware that the library provides FREE access to the following eResources:

  Yes, I’m Aware Yes, I have used
Ancestry.com (genealogical information)
NC Digital Library (downloadable ebooks/eaudio)
OneClickDigital (downloadable audio/ebooks books)
Zinio (downloadable magazines with interactive video and audio)
Freading (downloadable ebooks)
Freegal Music & Movies (download or stream music and stream movies/video)
Learning Express Library (Practice tests and courses, inc. GED, ASVAB, SAT and GRE)
Tumblebooks (animated picture books, chapter books, graphic novels, etc.)
LCPL ebook collection (children’s and young adult ebooks available through the catalog)
Pronunciator (learn over 80 different languages through courses and modules)
Auto Repair Reference Center (do-it-yourself repair and maintenance information) 
Heritage Quest (genealogical sources)
Novelist (information about books, authors, series, reviews and read alikes)

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* 14. How has the library helped you succeed or achieve a personal goal?

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* 15. Is there anything else you would like to let us know that will help us improve services?

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* 16. Gender (Optional)

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* 17. Age Group (Optional)

Thank you for completing this survey!  Your responses will be used to help improve library services.

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