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GoBus Satisfaction Survey
Please rate us in the following areas:
1.
Overall, satisfaction with our service?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
2.
Courtesy provided by call center staff when scheduling your trip?
Very satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Very dissatisfied
3.
Cleanliness of inside of the bus?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
4.
Cleanliness of the outside of the bus?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
5.
Courtesy provided by the bus driver?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6.
Personal safety on the bus?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
7.
Helpfulness of employees?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
8.
Website - easy to navigate?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
9.
On-time arrivals and departures?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
10.
Primary reason for riding the bus?
Work
Medical Appointments
Shopping
Higher education
Social/Recreational
11.
How often do you ride the bus?
5 days a week
2-4 days a week
Once a week
1-3 times per month
Less than once a month
12.
Would you recommend this bus service to friends and family?
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
13.
Do you have access to the internet?
Yes
No
14.
Do you have a smartphone?
Yes
No
15.
What is your age group?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
16.
Are there any comments you would like to make about GoBus?
Current Progress,
0 of 16 answered