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Let's Talk About It
1.
Being able to effectively communicate with my team is important to me.
Absolutely
Sure
Somewhat
Not really
Other (please specify)
2.
I think that I have a confident & compassionate style when communicating with my team.
Not really
Sure
Definitely
Somewhat
Other (please specify)
3.
If I had training available on how to address TEAM BASED communication I would participate.
Absolutely
Sure
If I had to
Not really
No thanks
Other (please specify)
4.
Being able to have honest conversations with my teammates is important to me
Definitely
Sure
Not really
Not at all
Other (please specify)
5.
Being able to have difficult conversations with my team is important to me.
Definitely
Sure
Not really
Not at all
Other (please specify)
6.
I feel confident in my ability to speak clearly & honestly with my team AND clients.
Definitely
Depends on the person
Somewhat, sometimes
Not at all
Other (please specify)
7.
If I had training available to me to improve my OVERALL communication skills I would take it.
Absolutely
Maybe
If I had to
Not at all
Other (please specify)
8.
If you could design a communication training program, which subjects would you want to be included (select all that apply):
Speaking with clients on the phone
Speaking with clients at the front desk
Speaking with clients throughout an appointment (history gathering, explaining diagnoses and treatments, reaching a shared decision)
Having difficult conversations with clients (money, poor prognoses, cost, angry or upset, etc.)
Speaking with teammates - professionally
Speaking with leadership - professionally
Other (please specify)
9.
What is your role in vet med? (select all that apply)
Assistant
Technician
Student
Customer Service Rep (CSR)
Veterinarian
Practice Manager
Educator
Industry
Other (please specify)
Thank you for your time & participation!
Current Progress,
0 of 9 answered