NACM Fraud Survey March 2020

Question Title

* 1. What types of fraud has your business encountered?

Business email compromise: Use of email to pretend to be a known internal/external party to steal financial information.

Account takeover: Use of credit card or account information to fraudulently place orders.

Exceeding credit limits: Opening multiple lines of credit only to abandon them once limit is exceeded.

Never payers: Opening an account only to get credit and then never pay.

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* 2. Approximately how many fraudulent experiences (actual loss/no losses) did your business encounter in 2019?

0-10

11-25

26-50

More than 50

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* 3. How does your business become aware of fraud?

Internal

External

Detection software/security system; what company/service?

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* 4. How does your business respond?

Seek help from internal/external information technology team

Interact with scammer to gain more information

Does not respond

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* 5. What was the result of you company's fraud experiences in 2019?

No consequences

Loss of confidential data

Loss of funds; how much?

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* 6. What percentage of lost funds/data was recovered?

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. Does your company have any fraud detection training?

Yes, please explain

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* 8. How is fraud training conducted at your business?

In-house

No training

Third party; what company?

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* 9. Please select the category that BEST fits your industry:

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* 10. How many employees does your ENTIRE company have?

1 - 500

501 - 1,000

1,001 - 5,000

Greater than 5,000

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* 11. Thank you for your participation. Please enter your name and email address to receive participation credit.

NACM will not share the information you provide.

Name

Email Address

NACM Fraud Survey March 2020

Question Title

* 1. What types of fraud has your business encountered?

Question Title

* 2. Approximately how many fraudulent experiences (actual loss/no losses) did your business encounter in 2019?

Question Title

* 3. How does your business become aware of fraud?

Question Title

* 4. How does your business respond?

Question Title

* 5. What was the result of you company's fraud experiences in 2019?

Question Title

* 6. What percentage of lost funds/data was recovered?

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* 7. Does your company have any fraud detection training?

Question Title

* 8. How is fraud training conducted at your business?

Question Title

* 9. Please select the category that BEST fits your industry:

Question Title

* 10. How many employees does your ENTIRE company have?

Question Title

* 11. Thank you for your participation. Please enter your name and email address to receive participation credit.NACM will not share the information you provide.

* 11. Thank you for your participation. Please enter your name and email address to receive participation credit.

NACM will not share the information you provide.