Palos Park Police Department Satisfaction Survey Palos Park Police Department Satisfaction Survey Question Title * 1. Was your phone call answered promptly, or were you greeted promptly/courteously at the counter? Yes No Does not apply OK Question Title * 2. How would you describe the employee's helpfulness and attempts to solve your problems? Very helpful Helpful Somewhat helpful Not helpful Does not apply OK Question Title * 3. Did the officer respond to your call in a timely manner? Yes No Does not apply OK Question Title * 4. Did the office respond to your call in a timely manner and was the officer courteous? Yes Somewhat No Does not apply OK Question Title * 5. How would you rate the officer's knowledge/competence in addressing the problem? Excellent Good Fair Poor Does not apply OK Question Title * 6. Was the status of your case adequately explained to you? Yes No Does not apply OK Question Title * 7. Were you satisfied with the outcome of your contact with the Palos Park Police Department? Very satisfied Satisfied Somewhat satisfied Not satisfied Does not apply OK Question Title * 8. Did the officer leave his or her name and a contact number? Yes No Does not apply OK Question Title * 9. How safe do you feel in Palos Park? Very safe Safe Somewhat safe Unsafe Does not apply OK Question Title * 10. How can the Palos Park Police Department improve its services and what should the top priorities of the Palos Park Police Department be? OK DONE