CMEC Stakeholder Suvey

Greetings and welcome to the Official Languages Programs (OLP). The Council of Ministers of Education, Canada (CMEC) is looking for feedback from website users like you to help improve and enhance the overall website user experience. Please tell us what you think.

This survey should take no longer than 7 minutes to complete. If you have any questions about this survey, please email the Official Languages Programs Unit at olp-plo@cmec.ca. Survey data will be used only for analytical purposes and accessed directly only by CMEC staff and survey administrators.

We sincerely thank you for taking the time to answer the following questions.

Note:

This survey is hosted by SurveyMonkey, an online survey company based in the United States. It is therefore subject to US laws, in particular the Patriot Act, which allows authorities to access the records of Internet service providers. Although the survey data will remain the property of CMEC, if you choose to participate, you need to know that your responses will be stored in the United States.

Your participation in this survey is voluntary. If you would like more information about the Survey Monkey privacy and data security policy, as well as information for Canadians about how da ta are stored, it is available on the Survey Monkey website.

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* 1. Please let us know how you identify your role in viewing the OLP website.

Current program participant

Future program participant

Current parent or guardian of a participant

Future parent or guardian of a participant

Other (please specify)

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* 2. How often do you go to the website?

Occasionally

Once per week

A few times per week

Once a month

Rarely (a few times a year)

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* 3. How do you typically access the website?

Smartphone / mobile device

Tablet / iPad

Laptop / desktop

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* 4. For what purpose do you visit OLP website?

To learn about the program(s)

To log in to get an update on my application

To get questions answered about a program

Other (please specify)

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* 5. What are your first impressions when you visit the website?

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* 6. In what ways do you think the new website is better than the way it used to be? (Now there is a single website, EnglishFrench.ca, for all three programs, unlike in the past.)

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* 7. Have you used the program finder tool "Which program is for me?” on the front page?

Yes, please say what was helpful and/or what could be improved.

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* 8. How do you find the journey from reading the program information on the website to beginning the application process?

I was able to click on Apply Now to sign up and fill an application.

It was not easy, but I was able to follow instructions to begin the application process.

It was too difficult. I was not able to begin the application process. More information should be provided.

Other (please specify)

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* 9. What is your opinion about the visuals and testimonials on the site? Can you relate to them easily? Please explain.

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* 10. How easy is it to find what you are looking for?

Very easy, I can find anything I need.

It's not very easy, but I do find the information I need.

It takes some effort to get the information I need.

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* 11. With respect to the previous question, if it took a bit of effort to find the information you were looking for please say

What you were looking for

Whether or not you finally found it

If you found it how did you do it?

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* 12. To what extent do you feel the website is professionally made and maintained?

It is a very professionally made website

It is a professional website, but could be better in some certain aspects

Many problems need to be fixed to achieve professional appeal

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* 13. If you think there are things that can be improved on the website, please elaborate on what they are.

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* 14. Please list things that you would like to see added to the website.

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* 15. How likely are you to recommend the website to family or friends?

Absolutely I would recommend it

It is very likely I would recommend it

It is likely I would recommend it

I am not sure if I would recommend it

I will not be recommending it