Greetings and welcome to the Official Languages Programs (OLP). The Council of Ministers of Education, Canada (CMEC) is looking for feedback from website users like you to help improve and enhance the overall website user experience. Please tell us what you think.

This survey should take no longer than 7 minutes to complete. If you have any questions about this survey, please email the Official Languages Programs Unit at olp-plo@cmec.ca. Survey data will be used only for analytical purposes and accessed directly only by CMEC staff and survey administrators.

We sincerely thank you for taking the time to answer the following questions.

Note:
This survey is hosted by SurveyMonkey, an online survey company based in the United States. It is therefore subject to US laws, in particular the Patriot Act, which allows authorities to access the records of Internet service providers. Although the survey data will remain the property of CMEC, if you choose to participate, you need to know that your responses will be stored in the United States.

Your participation in this survey is voluntary. If you would like more information about the Survey Monkey privacy and data security policy, as well as information for Canadians about how da ta are stored, it is available on the Survey Monkey website. 

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* 1. Please let us know how you identify your role in viewing the OLP website.

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* 2. How often do you go to the website?

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* 3. How do you typically access the website?

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* 4. For what purpose do you visit OLP website?

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* 5. What are your first impressions when you visit the website?

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* 6. In what ways do you think the new website is better than the way it used to be? (Now there is a single website, EnglishFrench.ca, for all three programs, unlike in the past.)

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* 7. Have you used the program finder tool "Which program is for me?” on the front page?

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* 8. How do you find the journey from reading the program information on the website to beginning the application process?

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* 9. What is your opinion about the visuals and testimonials on the site? Can you relate to them easily? Please explain.

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* 10. How easy is it to find what you are looking for?

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* 11. With respect to the previous question, if it took a bit of effort to find the information you were looking for please say

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* 12. To what extent do you feel the website is professionally made and maintained?

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* 13. If you think there are things that can be improved on the website, please elaborate on what they are.

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* 14. Please list things that you would like to see added to the website.

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* 15. How likely are you to recommend the website to family or friends?

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