Client Care Survey Question Title * 1. When calling our office(s), how satisfied were you in reaching a staff member. Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Suggestions Question Title * 2. The front office staff was courteous and helpful during check in and check out. Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 3. Your therapist listened and addressed your main concerns during counseling. Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissastified Question Title * 4. Please rank your overall experience with Genesis. Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 5. How likely are you to refer a friend to Genesis? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 6. Please list any areas for improvement; i.e., ease of scheduling, billing, therapy, customer service, etc. Question Title * 7. Thank you for your referrals and helping us provide even greater client care! Done
