1.How satisfied are you with the current fob system for accessing the gate?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

2.How often do you use the gate?

Multiple times a day

Once a day

A few times a week

Rarely

Never

3.Have you read the post on our website regarding fob usage tips?
(This includes information on keeping your fob away from your garage opener and out of direct sunlight to avoid issues.)

Yes

No

4.Does your fob stay far enough away from your garage door opener and out of direct sunlight?

Yes

No

Unsure

5.Have you experienced any issues using the fob to open the gate?

No

Yes - Please Describe the issue below

6.Would you prefer a digital option (such as using a smartphone app) to open the gate instead of the fob?

Yes

No

Unsure

7.Do you own a smartphone that you could use to open the gate if a digital option were available?

Yes, I have a smartphone and would use it for this.

Yes, but I prefer using the fob.

No, I don’t have a smartphone.

8.Which method of opening the gate do you prefer?

Fob

Smartphone App

Keypad

All of the Above

9.Would you like to keep the option to use both the fob and a digital method?

Yes, I would like both options.

No, I prefer just one option

10.How often do you have visitors (or contractors) that you have to open the gate for?

1 – 3 times per month

4 – 6 times per month

7 or more times per month

11.Would residents like their family name and initial or their address as it is currently posted on the gate call box. (pick all that apply)

Family name and initial

Address

12.Do you have any suggestions or feedback for improving the gate access system?