When our office ordered blood work, x-rays, or other tests, how often did you receive the script as you requested it (mailed, faxed, ready to pick up) without having to ask for it again?
|
|
|
|
|
|
|
When our office ordered blood work, x-rays, or other tests, how often did you have to ask for it to be sent again due to our error?
|
|
|
|
|
|
|
When our office ordered blood work, x-rays, or other tests, how often did someone in our office follow up to give you test results?
|
|
|
|
|
|
|
When our office ordered blood work, x-rays, or other tests, how often did you have to call us for the results because we never called you?
|
|
|
|
|
|
|
How often have you gotten reminder calls to have testing done after our office ordered it?
|
|
|
|
|
|
|
How often did you get a reminder call or email for an upcoming appointment?
|
|
|
|
|
|
|
How often did our staff seem to know the important information about your medical history?
|
|
|
|
|
|
|
When you called the office, how often did the staff member that answered give their name?
|
|
|
|
|
|
|
When you called the office, how often was our staff courteous and helpful?
|
|
|
|
|
|
|
When you were in the office, how often was our staff courteous and helpful?
|
|
|
|
|
|
|