Lititz Public Library March 2021 Survey

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* 2. On average, how often do you visit the library?

Daily

Weekly

Monthly

Less than once a month

Never

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* 3. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don't Know/Not applicable
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Fair	Customer Service Poor	Customer Service Don't Know/Not applicable
Collection (books, DVDs, music, newspapers, etc.)	Collection (books, DVDs, music, newspapers, etc.) Excellent	Collection (books, DVDs, music, newspapers, etc.) Good	Collection (books, DVDs, music, newspapers, etc.) Fair	Collection (books, DVDs, music, newspapers, etc.) Poor	Collection (books, DVDs, music, newspapers, etc.) Don't Know/Not applicable
Programs (classes, storytimes, etc.)	Programs (classes, storytimes, etc.) Excellent	Programs (classes, storytimes, etc.) Good	Programs (classes, storytimes, etc.) Fair	Programs (classes, storytimes, etc.) Poor	Programs (classes, storytimes, etc.) Don't Know/Not applicable
Online services (website, catalog, databases, etc.)	Online services (website, catalog, databases, etc.) Excellent	Online services (website, catalog, databases, etc.) Good	Online services (website, catalog, databases, etc.) Fair	Online services (website, catalog, databases, etc.) Poor	Online services (website, catalog, databases, etc.) Don't Know/Not applicable
Interlibrary Loan	Interlibrary Loan Excellent	Interlibrary Loan Good	Interlibrary Loan Fair	Interlibrary Loan Poor	Interlibrary Loan Don't Know/Not applicable
Library policies	Library policies Excellent	Library policies Good	Library policies Fair	Library policies Poor	Library policies Don't Know/Not applicable
Computers and printers	Computers and printers Excellent	Computers and printers Good	Computers and printers Fair	Computers and printers Poor	Computers and printers Don't Know/Not applicable
Internet access	Internet access Excellent	Internet access Good	Internet access Fair	Internet access Poor	Internet access Don't Know/Not applicable
Facilities	Facilities Excellent	Facilities Good	Facilities Fair	Facilities Poor	Facilities Don't Know/Not applicable
Hours of operation	Hours of operation Excellent	Hours of operation Good	Hours of operation Fair	Hours of operation Poor	Hours of operation Don't Know/Not applicable
Overall, how would you rate the library?	Overall, how would you rate the library? Excellent	Overall, how would you rate the library? Good	Overall, how would you rate the library? Fair	Overall, how would you rate the library? Poor	Overall, how would you rate the library? Don't Know/Not applicable

Question Title

* 4. How important is each of the following library services to you?

	Very Important	Important	Somewhat Important	Not Important	Don't know/Not applicable
Borrowing materials (books, DVDs, music, etc.)	Borrowing materials (books, DVDs, music, etc.) Very Important	Borrowing materials (books, DVDs, music, etc.) Important	Borrowing materials (books, DVDs, music, etc.) Somewhat Important	Borrowing materials (books, DVDs, music, etc.) Not Important	Borrowing materials (books, DVDs, music, etc.) Don't know/Not applicable
Reference (research assistance from librarians)	Reference (research assistance from librarians) Very Important	Reference (research assistance from librarians) Important	Reference (research assistance from librarians) Somewhat Important	Reference (research assistance from librarians) Not Important	Reference (research assistance from librarians) Don't know/Not applicable
Programs (classes, storytimes, etc.)	Programs (classes, storytimes, etc.) Very Important	Programs (classes, storytimes, etc.) Important	Programs (classes, storytimes, etc.) Somewhat Important	Programs (classes, storytimes, etc.) Not Important	Programs (classes, storytimes, etc.) Don't know/Not applicable
Computers and printers	Computers and printers Very Important	Computers and printers Important	Computers and printers Somewhat Important	Computers and printers Not Important	Computers and printers Don't know/Not applicable
Help using computers, printers, etc.	Help using computers, printers, etc. Very Important	Help using computers, printers, etc. Important	Help using computers, printers, etc. Somewhat Important	Help using computers, printers, etc. Not Important	Help using computers, printers, etc. Don't know/Not applicable
Study space and reading areas	Study space and reading areas Very Important	Study space and reading areas Important	Study space and reading areas Somewhat Important	Study space and reading areas Not Important	Study space and reading areas Don't know/Not applicable
Community meeting rooms	Community meeting rooms Very Important	Community meeting rooms Important	Community meeting rooms Somewhat Important	Community meeting rooms Not Important	Community meeting rooms Don't know/Not applicable
Internet access	Internet access Very Important	Internet access Important	Internet access Somewhat Important	Internet access Not Important	Internet access Don't know/Not applicable
Interlibrary loan	Interlibrary loan Very Important	Interlibrary loan Important	Interlibrary loan Somewhat Important	Interlibrary loan Not Important	Interlibrary loan Don't know/Not applicable
Online services (website, catalog, research databases, etc.)	Online services (website, catalog, research databases, etc.) Very Important	Online services (website, catalog, research databases, etc.) Important	Online services (website, catalog, research databases, etc.) Somewhat Important	Online services (website, catalog, research databases, etc.) Not Important	Online services (website, catalog, research databases, etc.) Don't know/Not applicable
Photocopier	Photocopier Very Important	Photocopier Important	Photocopier Somewhat Important	Photocopier Not Important	Photocopier Don't know/Not applicable
Newspapers and magazines	Newspapers and magazines Very Important	Newspapers and magazines Important	Newspapers and magazines Somewhat Important	Newspapers and magazines Not Important	Newspapers and magazines Don't know/Not applicable
Bookmobile	Bookmobile Very Important	Bookmobile Important	Bookmobile Somewhat Important	Bookmobile Not Important	Bookmobile Don't know/Not applicable
Homebound services	Homebound services Very Important	Homebound services Important	Homebound services Somewhat Important	Homebound services Not Important	Homebound services Don't know/Not applicable
Overall, how important is the library to you and your family?	Overall, how important is the library to you and your family? Very Important	Overall, how important is the library to you and your family? Important	Overall, how important is the library to you and your family? Somewhat Important	Overall, how important is the library to you and your family? Not Important	Overall, how important is the library to you and your family? Don't know/Not applicable

Question Title

* 5. How do you typically find out about library programs and news? Check all that apply.

Library website

Social media (Facebook, Twitter, or Instagram)

Newspaper

Library newsletter

Signs or flyers in the library

Word of mouth

Library staff

Don't know/Not applicable

Other (please specify)

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* 6. What do you value most about the library?

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* 7. How could the library or its services be improved, if at all?

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* 8. How does the library benefit you or the community?

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* 9. How old are you?

Under 12

13-17

18-24

25-34

35-44

45-54

55-64

65+

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* 10. What is your primary or preferred language?

English

Spanish

Other (please specify)

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* 11. What is your employment status?

Employed/Self-employed

Homemaker

Retired

Unemployed

In the coming months, we will be holding community conversations and looking to convene focus groups to gather further thoughts and ideas. If you would be interested in participating please let us know by sending your name and contact info to info@lititzlibrary.org

Lititz Public Library March 2021

Library Services Survey

Question Title

* 1. Do you have a library card?

Question Title

* 2. On average, how often do you visit the library?

Question Title

* 3. How would you rate each of the following library services?

Question Title

* 4. How important is each of the following library services to you?

Question Title

* 5. How do you typically find out about library programs and news? Check all that apply.

Question Title

* 6. What do you value most about the library?

Question Title

* 7. How could the library or its services be improved, if at all?

Question Title

* 8. How does the library benefit you or the community?

Question Title

* 9. How old are you?

Question Title

* 10. What is your primary or preferred language?

Question Title

* 11. What is your employment status?

Lititz Public Library March 2021

Library Services Survey

Question Title

* 1. Do you have a library card?

Question Title

* 2. On average, how often do you visit the library?

Question Title

* 3. How would you rate each of the following library services?

Question Title

* 4. How important is each of the following library services to you?

Question Title

* 5. How do you typically find out about library programs and news? Check all that apply.

Question Title

* 6. What do you value ﻿most﻿ about the library?

Question Title

* 7. How could the library or its services be improved, if at all?

Question Title

* 8. How does the library benefit you or the community?

Question Title

* 9. How old are you?

Question Title

* 10. What is your primary or preferred language?

Question Title

* 11. What is your employment status?

* 6. What do you value most about the library?