Telephone Communication Feedback Question Title * 1. Was it convenient to reach our office by telephone? Yes No Comments/Feedback Question Title * 2. Was your call answered by a live person? Yes No Comments / Feedback Question Title * 3. If your call was NOT answered by a LIVE PERSON, did you receive a call back within one business day? Yes No Comments/Feedback Question Title * 4. The person you spoke to was able to assist you with the reason for your call? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments/Feedback Question Title * 5. Overall rating of your experience when you called our office? Very satisfied Satisfied Dissatisfied Very dissatisfied Question Title * 6. What is your preferred type of office telephone communication? Phone call SMS Text Other (please specify) Done